Wacom tablet (Intuos Pro Medium) support is broken in 2.92.0 Alpha but works fine in 2.91.0 Beta (builds from Nov 16) #82775

New Issue

Jeroen Backx · 2020-11-17T10:37:03+01:00

Jeroen Backx commented

2020-11-17 10:37:03 +01:00

System Information
Operating system: Windows 10
Graphics card: Geforce 2070

Blender Version
Broken: 2.92 Alpha 09045ff64d
Worked: 2.91 Beta 906ff7b8fe

Short description of error
Wacom tablet (Intuos Pro Medium) support is broken in 2.92.0 Alpha but works fine in 2.91.0 Beta (both builds from Nov 16).
Both pen and mouse mode won't work.

Exact steps for others to reproduce the error

Start navigating around the default cube for a few moments using the middle-mouse button on the pen (make sure a middle mouse button is assigned to one of the pen buttons). Your input will stop registering after a few seconds. It will only work again if you give a left mouseclick input for some reason.
Make sure you use the "Click & tap" pen button input mode in the Wacom settings to make the bug extra obvious. I also have Windows ink turned off in the Wacom settings but it doesn't seem to make a difference.

I hope it can be fixed. 2.91 beta still works perfectly but I'm concerned for newer versions of Blender.

**System Information** Operating system: Windows 10 Graphics card: Geforce 2070 **Blender Version** Broken: 2.92 Alpha 09045ff64d1f Worked: 2.91 Beta 906ff7b8fea8 **Short description of error** Wacom tablet (Intuos Pro Medium) support is broken in 2.92.0 Alpha but works fine in 2.91.0 Beta (both builds from Nov 16). Both pen and mouse mode won't work. **Exact steps for others to reproduce the error** Start navigating around the default cube for a few moments using the middle-mouse button on the pen (make sure a middle mouse button is assigned to one of the pen buttons). Your input will stop registering after a few seconds. It will only work again if you give a left mouseclick input for some reason. Make sure you use the "Click & tap" pen button input mode in the Wacom settings to make the bug extra obvious. I also have Windows ink turned off in the Wacom settings but it doesn't seem to make a difference. I hope it can be fixed. 2.91 beta still works perfectly but I'm concerned for newer versions of Blender.

Jeroen Backx commented

2020-11-17 10:37:03 +01:00

Added subscriber: @Grimreth

blender-admin commented

2020-11-17 10:37:03 +01:00

#83041 was marked as duplicate of this issue

Robert Guetzkow commented

2020-11-17 11:08:27 +01:00

Added subscribers: @PrototypeNM1, @rjg

Robert Guetzkow commented

2020-11-17 11:08:27 +01:00

This is probably another report for you @PrototypeNM1

Nicholas Rishel self-assigned this 2020-11-18 10:00:13 +01:00

Nicholas Rishel commented

2020-11-19 23:22:49 +01:00

@Grimreth can you run [this build ]], paste the console log [ https:*developer.blender.org/paste/edit/form/default/ | at this link, and copy the resulting link here?

@Grimreth can you run [this build ]], paste the console log [[ https:*developer.blender.org/paste/edit/form/default/ | at this link](https:*blender.community/c/graphicall/Wlbbbc/), and copy the resulting link here?

Nicholas Rishel commented

2020-11-19 23:23:10 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Jeroen Backx commented

2020-11-20 00:22:32 +01:00

Of course, here is the log...
https://developer.blender.org/P1809

I'm also adding a video of the issue I'm having in this new build. I'm able to orbit with middle-mouse (on the pen) which I previously wasn't, but now the left-mouse input seems offset in "mouse mode" as is shown is the video.

Of course, here is the log... https://developer.blender.org/P1809 I'm also adding a video of the issue I'm having in this new build. I'm able to orbit with middle-mouse (on the pen) which I previously wasn't, but now the left-mouse input seems offset in "mouse mode" as is shown is the video.

Jeroen Backx commented

2020-11-20 00:24:56 +01:00

Tablet Input Bug.mp4
This video shows an issue in this latest build you asked me to run. The left mouse input seems offset when using "mouse mode" instead of "pen mode". This wasn't an issue in older versions of Blender. Anyway, thanks for looking into this!

[Tablet Input Bug.mp4](https://archive.blender.org/developer/F9330529/Tablet_Input_Bug.mp4) This video shows an issue in this latest build you asked me to run. The left mouse input seems offset when using "mouse mode" instead of "pen mode". This wasn't an issue in older versions of Blender. Anyway, thanks for looking into this!

Nicholas Rishel commented

2020-11-20 00:40:22 +01:00

Do I understand correctly that the linked build fixes all the original problem(s), but introduces a single new bug of an offset in "mouse mode"?

I think the mouse mode issue might be due to changing from pen to mouse mode after Blender starts up. Can you check different configurations of setting pen/mouse mode then starting Blender to see if it's always incorrect?

Note for self: https:*web.archive.org/web/20080906014333/http:*www.wacomeng.com/devsupport/ibmpc/wacomwindevfaq.html see notes on relative mode

Do I understand correctly that the linked build fixes all the original problem(s), but introduces a single new bug of an offset in "mouse mode"? I think the mouse mode issue might be due to changing from pen to mouse mode after Blender starts up. Can you check different configurations of setting pen/mouse mode then starting Blender to see if it's always incorrect? Note for self: https:*web.archive.org/web/20080906014333/http:*www.wacomeng.com/devsupport/ibmpc/wacomwindevfaq.html see notes on relative mode

Jeroen Backx commented

2020-11-20 15:05:30 +01:00

I did some more testing and yes, that seems correct.

About your question. It does not matter whether I change pen mode after starting up blender, it is always incorrect in mouse mode.

I also noticed that the new bug is not really an offset, its more like a scaling issue. I attached another video to illustrate the problem.

pen mouse mode input scaling issue.mp4

I did some more testing and yes, that seems correct. About your question. It does not matter whether I change pen mode after starting up blender, it is always incorrect in mouse mode. I also noticed that the new bug is not really an offset, its more like a scaling issue. I attached another video to illustrate the problem. [pen mouse mode input scaling issue.mp4](https://archive.blender.org/developer/F9337488/pen_mouse_mode_input_scaling_issue.mp4)

Robert Guetzkow commented

2020-11-26 10:17:54 +01:00

@PrototypeNM1 I can reproduce the offset when in mouse mode. This also happens when setting the option before starting Blender.

Nicholas Rishel commented

2020-12-27 05:35:25 +01:00

Changed status from 'Needs User Info' to: 'Resolved'

Nicholas Rishel closed this issue

2020-12-27 05:35:25 +01:00

Nicholas Rishel commented

2020-12-27 05:35:25 +01:00

#83041 is the tracking issue now for mouse mode Wintab, closing this the original problem is resolved.

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Wacom tablet (Intuos Pro Medium) support is broken in 2.92.0 Alpha but works fine in 2.91.0 Beta (builds from Nov 16) #82775