Video Editor Crash #83324

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Keal init · 2020-12-02T15:53:21+01:00

Keal init commented

2020-12-02 15:53:21 +01:00

System Information
Operating system:windows 10 home
Graphics card: intel(R) hd graphics 530

Blender Version
Broken: 2.91
Worked: none
Short description of error
Blender closes when video editor tab opens

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).
Plus tab + (Video editor tab) CRASH

Stack trace:
blender.exe         :0x00007FF71251DC90  imb_bmp_decode
blender.exe         :0x00007FF7124F7B30  IMB_loadifffile
blender.exe         :0x00007FF7124F7D70  IMB_loadiffname
blender.exe         :0x00007FF712510E20  thumb_create_ex
blender.exe         :0x00007FF7125107E0  IMB_thumb_manage
blender.exe         :0x00007FF71582BB80  filelist_cache_preview_runf
tbb.dll             :0x00007FFE27F251D0  tbb::interface7::internal::isolate_within_arena
blender.exe         :0x00007FF715FBCA20  tbb::internal::function_task<Task>::execute
tbb.dll             :0x00007FFE27F337A0  tbb::recursive_mutex::scoped_lock::internal_try_acquire
tbb.dll             :0x00007FFE27F337A0  tbb::recursive_mutex::scoped_lock::internal_try_acquire
tbb.dll             :0x00007FFE27F251D0  tbb::interface7::internal::isolate_within_arena
tbb.dll             :0x00007FFE27F2A490  tbb::task_scheduler_init::terminate
tbb.dll             :0x00007FFE27F319C0  tbb::thread_bound_filter::try_process_item
tbb.dll             :0x00007FFE27F319C0  tbb::thread_bound_filter::try_process_item
ucrtbase.dll        :0x00007FFE3CF31430  configthreadlocale
KERNEL32.DLL        :0x00007FFE3EC57020  BaseThreadInitThunk
ntdll.dll           :0x00007FFE3F43CEA0  RtlUserThreadStart

{F9425343}

**System Information** Operating system:windows 10 home Graphics card: intel(R) hd graphics 530 **Blender Version** Broken: 2.91 Worked: none **Short description of error** Blender closes when video editor tab opens **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). Plus tab + (Video editor tab) CRASH ```lines Stack trace: blender.exe :0x00007FF71251DC90 imb_bmp_decode blender.exe :0x00007FF7124F7B30 IMB_loadifffile blender.exe :0x00007FF7124F7D70 IMB_loadiffname blender.exe :0x00007FF712510E20 thumb_create_ex blender.exe :0x00007FF7125107E0 IMB_thumb_manage blender.exe :0x00007FF71582BB80 filelist_cache_preview_runf tbb.dll :0x00007FFE27F251D0 tbb::interface7::internal::isolate_within_arena blender.exe :0x00007FF715FBCA20 tbb::internal::function_task<Task>::execute tbb.dll :0x00007FFE27F337A0 tbb::recursive_mutex::scoped_lock::internal_try_acquire tbb.dll :0x00007FFE27F337A0 tbb::recursive_mutex::scoped_lock::internal_try_acquire tbb.dll :0x00007FFE27F251D0 tbb::interface7::internal::isolate_within_arena tbb.dll :0x00007FFE27F2A490 tbb::task_scheduler_init::terminate tbb.dll :0x00007FFE27F319C0 tbb::thread_bound_filter::try_process_item tbb.dll :0x00007FFE27F319C0 tbb::thread_bound_filter::try_process_item ucrtbase.dll :0x00007FFE3CF31430 configthreadlocale KERNEL32.DLL :0x00007FFE3EC57020 BaseThreadInitThunk ntdll.dll :0x00007FFE3F43CEA0 RtlUserThreadStart ``` {F9425343}

Keal init commented

2020-12-02 15:53:21 +01:00

Added subscriber: @Kealinit

Keal init commented

2020-12-02 15:55:01 +01:00

(plus tab to open another workspace) Video editing- Video editor- CRASH!!

Robert Guetzkow commented

2020-12-02 16:43:31 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-12-02 16:43:31 +01:00

@Kealinit Please attach the crash log (C:\Users\pablo\AppData\Local\Temp\blender.crash.txt) to your bug report.

@Kealinit Please attach the crash log (`C:\Users\pablo\AppData\Local\Temp\blender.crash.txt`) to your bug report.

Robert Guetzkow commented

2020-12-02 16:43:52 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Keal init commented

2020-12-02 16:57:53 +01:00

blender.crash.txt

[blender.crash.txt](https://archive.blender.org/developer/F9425343/blender.crash.txt)

Robert Guetzkow commented

2020-12-02 17:02:52 +01:00

According to the crash log you / Blender tried to load a *.BMP image as a thumbnail that resulted in a crash. If you're able to figure out which file this was, could you upload it please?

Keal init commented

2020-12-02 17:12:54 +01:00

at first it crashed when I tried uploading a video clip, never got to click on the video to upload it, it crash before hand.
Then it wont even let me get to the load screen, it crashes as sson as I click the video editor tab.
So It has nothing to do with the video files.

at first it crashed when I tried uploading a video clip, never got to click on the video to upload it, it crash before hand. Then it wont even let me get to the load screen, it crashes as sson as I click the video editor tab. So It has nothing to do with the video files.

Robert Guetzkow commented

2020-12-02 17:19:30 +01:00

@Kealinit Does this only happen with the file where you previously tried to load the video or is this always the case? Could you also please add a crash log for when it crashes in the ~~splash screen~~ when switching the workspace?

@Kealinit Does this only happen with the file where you previously tried to load the video or is this always the case? Could you also please add a crash log for when it crashes in the ~~splash screen~~ when switching the workspace?

Keal init commented

2020-12-02 17:24:01 +01:00

It happens every time I open the video editor. and how do I add a different crashlogs than the ones ive already added?

C:\Users\pablo>cd "C:\Program Files\Blender Foundation\Blender 2.91"

C:\Program Files\Blender Foundation\Blender 2.91>blender.exe
found bundled python: C:\Program Files\Blender Foundation\Blender 2.91\2.91\python
Info: Deleted 1 object(s)

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FF71251E100
Module : blender.exe
Thread : 0000053c
Writing: C:\Users\pablo\AppData\Local\Temp\blender.crash.txt

It happens every time I open the video editor. and how do I add a different crashlogs than the ones ive already added? Microsoft Windows [Version 10.0.19041.630] (c) 2020 Microsoft Corporation. All rights reserved. C:\Users\pablo>cd "C:\Program Files\Blender Foundation\Blender 2.91" C:\Program Files\Blender Foundation\Blender 2.91>blender.exe found bundled python: C:\Program Files\Blender Foundation\Blender 2.91\2.91\python Info: Deleted 1 object(s) Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FF71251E100 Module : blender.exe Thread : 0000053c Writing: C:\Users\pablo\AppData\Local\Temp\blender.crash.txt

Robert Guetzkow commented

2020-12-02 18:18:53 +01:00

@Kealinit I meant the C:\Users\pablo\AppData\Local\Temp\blender.crash.txt in case the content is different to the crash when you've attempted to load the video file and when the crash happens during the switch to the other workspace.

@Kealinit I meant the `C:\Users\pablo\AppData\Local\Temp\blender.crash.txt` in case the content is different to the crash when you've attempted to load the video file and when the crash happens during the switch to the other workspace.

Robert Guetzkow commented

2020-12-02 18:33:07 +01:00

Could you please check if you have any *.BMP files located in C:\Users\[your username]\Documents\?

Could you please check if you have any `*.BMP` files located in `C:\Users\[your username]\Documents\`?

Keal init commented

2020-12-02 18:59:26 +01:00

blender_system_info.txt

blender_debug_output.txt

blender.crash.txt
Got a couple of bmps in my documents

[blender_system_info.txt](https://archive.blender.org/developer/F9426129/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F9426128/blender_debug_output.txt) [blender.crash.txt](https://archive.blender.org/developer/F9426131/blender.crash.txt) Got a couple of bmps in my documents

Robert Guetzkow commented

2020-12-02 19:02:54 +01:00

@Kealinit Please move all *.bmp temporarily to a different folder. One of them causes a crash in the preview. Ideally, you would move them back into the folder one by one and check after every image moved back into Documents if Blender crashes. Once you've identified the problematic *.bmp it would be great if you could share it. Since this problem started recently, I would suggest you begin with the newest *.bmp files first.

@Kealinit Please move all `*.bmp` temporarily to a different folder. One of them causes a crash in the preview. Ideally, you would move them back into the folder one by one and check after every image moved back into `Documents` if Blender crashes. Once you've identified the problematic `*.bmp` it would be great if you could share it. Since this problem started recently, I would suggest you begin with the newest `*.bmp` files first.

Keal init commented

2020-12-02 19:14:05 +01:00

You fixed it!! I dont know which one it was, cuz I moved them all. But it worked. Ill start moving them back latr and will let you know which it was. Thank you.

Robert Guetzkow commented

2020-12-02 19:16:04 +01:00

This is likely the same issue as #71960. If you don't want to go through them one by one I can merge the tickets. It would be helpful to have the problematic file to check if the proposed patch that is being worked on handles it correctly though.

Keal init commented

2020-12-02 20:14:43 +01:00

k, thnx

Robert Guetzkow commented

2020-12-02 20:29:06 +01:00

Closed as duplicate of #71960

Robert Guetzkow closed this issue

2020-12-02 20:29:06 +01:00

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Video Editor Crash #83324