Multi-monitor window scale problem #85476

New Issue

R · 2021-02-08T17:45:14+01:00

R commented

2021-02-08 17:45:14 +01:00

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: Intel(R) HD Graphics 5500 Intel 4.4.0 - Build 20.19.15.5126

Blender Version
Broken: version:
2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: 5be9ef4177
2.92.0 Beta, branch: master, commit date: 2021-02-06 08:07, hash: eccc57aa5c
2.93.0 Alpha, branch: master, commit date: 2021-02-08 13:44, hash: f5c781af56

Worked: Don't know

Short description of error
Cursor center gets shifted.

Exact steps for others to reproduce the error

On my laptop screen i have the scale set to 150%(windows screen settings) and on my second monitor its set to 100%.
When lunching blender and dragging the window from 150% scale screen to the 100% one, cursor center gets shifted.
To actually hover or click something in the ui i have to move the cursor up - bottom of the cursor acts as the tip.
//edit
With 125%(main screen) scale it seems the problem also occurs but its is not as visible.

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: Intel(R) HD Graphics 5500 Intel 4.4.0 - Build 20.19.15.5126 **Blender Version** Broken: version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: `5be9ef4177` 2.92.0 Beta, branch: master, commit date: 2021-02-06 08:07, hash: `eccc57aa5c` 2.93.0 Alpha, branch: master, commit date: 2021-02-08 13:44, hash: `f5c781af56` Worked: Don't know **Short description of error** Cursor center gets shifted. **Exact steps for others to reproduce the error** On my laptop screen i have the scale set to 150%(windows screen settings) and on my second monitor its set to 100%. When lunching blender and dragging the window from 150% scale screen to the 100% one, cursor center gets shifted. To actually hover or click something in the ui i have to move the cursor up - bottom of the cursor acts as the tip. //edit With 125%(main screen) scale it seems the problem also occurs but its is not as visible.

R commented

2021-02-08 17:45:14 +01:00

Added subscriber: @n

blender-admin commented

2021-02-08 17:45:14 +01:00

#85549 was marked as duplicate of this issue

Harley Acheson commented

2021-02-08 20:01:39 +01:00

Added subscriber: @Harley

Harley Acheson commented

2021-02-08 20:01:39 +01:00

I'm fairly certain that all past reports similar to this (mouse cursor being shifted with change of scale) have been rectified by updating the video driver. Your video driver is, I think, almost a year old, and a newer one should be here: https://downloadcenter.intel.com/

R commented

2021-02-08 20:34:41 +01:00

I'm using the latest version supplied by lenovo. I'm unable to install drivers from intel.

R commented

2021-02-09 14:28:36 +01:00

Ok, finally managed to install the latest(probably 20.19.15.5171) intel drivers, but it makes no difference between intel and lenovo supplied drivers. So I've gone back to the lenovo version.

The funny thing is, when i change the scale of the main screen to 100% move the window to the second screen(also 100% scale)
Than change the scale on main screen 150% and move the window back to main screen the cursor center gets shifted to the other way(up) and part of the ui gets cut off.

Ok, finally managed to install the latest(probably 20.19.15.5171) intel drivers, but it makes no difference between intel and lenovo supplied drivers. So I've gone back to the lenovo version. The funny thing is, when i change the scale of the main screen to 100% move the window to the second screen(also 100% scale) Than change the scale on main screen 150% and move the window back to main screen the cursor center gets shifted to the other way(up) and part of the ui gets cut off. ![blendcut.png](https://archive.blender.org/developer/F9749817/blendcut.png)

Falk David commented

2021-02-12 11:32:32 +01:00

Added subscribers: @JSM, @antoniov, @filedescriptor

Jonathan Mielke commented

2021-02-12 12:20:21 +01:00

So found a more obvious extreme case of this happening with grease pencil (see merged task by Falk David (filedescriptor))
Found a work around/fix that makes the offset no longer happen.

go to blender.exe location.
Right click blender.exe > properties
Compatibility panel
Click change high DPI settings
in the high DPI Scaling override section
- check override High DPI Scaling behavior. Scaling performed by:
- set to system
click apply
launch blender

video of steps:
Desktop 2021.02.12 - 04.11.31.01.mp4

So found a more obvious extreme case of this happening with grease pencil (see merged task by Falk David (filedescriptor)) Found a work around/fix that makes the offset no longer happen. - go to blender.exe location. - Right click blender.exe > properties - Compatibility panel - Click change high DPI settings - in the high DPI Scaling override section - check override High DPI Scaling behavior. Scaling performed by: - set to system - click apply - launch blender video of steps: [Desktop 2021.02.12 - 04.11.31.01.mp4](https://archive.blender.org/developer/F9794001/Desktop_2021.02.12_-_04.11.31.01.mp4)

R commented

2021-02-13 16:50:44 +01:00

Yes, overriding dpi scaling seems to work.

Marcin Twarowski commented

2022-06-02 15:54:30 +02:00

Added subscriber: @MarcinTwarowski

Marcin Twarowski commented

2022-06-02 15:54:30 +02:00

This comment was removed by @MarcinTwarowski

*This comment was removed by @MarcinTwarowski*

Omar Emara commented

2022-09-01 12:43:03 +02:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-09-01 12:43:03 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-09-01 12:43:03 +02:00

This is potentially fixed by a311fa96aa. Can you retest with the latest version of Blender and see if the issue persists?

This is potentially fixed by a311fa96aa. Can you retest with the latest version of Blender and see if the issue persists?

Falk David commented

2022-09-01 14:18:08 +02:00

Removed subscriber: @filedescriptor

Antonio Vazquez commented

2022-09-01 15:58:03 +02:00

Removed subscriber: @antoniov

Omar Emara commented

2022-09-14 14:36:10 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Omar Emara closed this issue

2022-09-14 14:36:10 +02:00

Omar Emara commented

2022-09-14 14:36:10 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Multi-monitor window scale problem #85476