Blender freeze and close unexpectedly #91710

New Issue

Alberto Manuel Ochoa Fabré · 2021-09-25T21:03:58+02:00

2021-09-25 21:03:58 +02:00

System Information
Operating system: Linux-5.4.0-26-generic-x86_64-with-glibc2.31 64 Bits
Graphics card: Mesa Intel(R) HD Graphics 620 (KBL GT2) Intel 4.6 (Core Profile) Mesa 20.0.4

Blender Version
Broken: version: 2.93.4, branch: master, commit date: 2021-08-31 09:23, hash: b7205031ce
Worked: (newest version of Blender that worked as expected)

Short description of error
In all Blender versions of the 2.9x branch, while I use it it freezes three times every 4 minutes or so and then closes unexpectedly.

Exact steps for others to reproduce the error
This happens by doing anything in Blender{F10591975}

**System Information** Operating system: Linux-5.4.0-26-generic-x86_64-with-glibc2.31 64 Bits Graphics card: Mesa Intel(R) HD Graphics 620 (KBL GT2) Intel 4.6 (Core Profile) Mesa 20.0.4 **Blender Version** Broken: version: 2.93.4, branch: master, commit date: 2021-08-31 09:23, hash: `b7205031ce` Worked: (newest version of Blender that worked as expected) **Short description of error** In all Blender versions of the 2.9x branch, while I use it it freezes three times every 4 minutes or so and then closes unexpectedly. **Exact steps for others to reproduce the error** This happens by doing anything in Blender{[F10591975](https://archive.blender.org/developer/F10591975/blender-freeze.png)}

Alberto Manuel Ochoa Fabré commented

2021-09-25 21:03:58 +02:00

Added subscriber: @maochoa

Richard Antalik commented

2021-09-27 09:21:22 +02:00

Added subscriber: @iss

Richard Antalik commented

2021-09-27 09:21:22 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2021-09-27 09:21:22 +02:00

Can you run Blender from console and check if there is any output when this happens?

Alberto Manuel Ochoa Fabré commented

2021-09-28 06:30:50 +02:00

Here a capture of console output and the screen while Blender is freeze, always freeze three times.
The HardOps addon does not affect the operation, this happens with or without the addon.

Here a capture of console output and the screen while Blender is freeze, always freeze three times. The HardOps addon does not affect the operation, this happens with or without the addon. ![DeepinScreenshot_Seleccionar área_20210928002337.png](https://archive.blender.org/developer/F10644198/DeepinScreenshot_Seleccionar_área_20210928002337.png) ![DeepinScreenshot_Seleccionar área_20210928002212.png](https://archive.blender.org/developer/F10644197/DeepinScreenshot_Seleccionar_área_20210928002212.png) ![DeepinScreenshot_Seleccionar área_20210928002052.png](https://archive.blender.org/developer/F10644196/DeepinScreenshot_Seleccionar_área_20210928002052.png)

Richard Antalik commented

2021-09-28 09:29:17 +02:00

Hmm unfortunately there is no crash file created...

I can't reproduce or otherwise confirm bug so setting back to report. This could be issue with mesa too - there are crash reports with intel GPUs caused not by bug in Blender.

Does this happen when you click on File > Defaults > Load Factory Settings?
Can you check if this happens with latest alpha from https://builder.blender.org/download/daily/?

Hmm unfortunately there is no crash file created... I can't reproduce or otherwise confirm bug so setting back to report. This could be issue with mesa too - there are crash reports with intel GPUs caused not by bug in Blender. Does this happen when you click on File > Defaults > Load Factory Settings? Can you check if this happens with latest alpha from https://builder.blender.org/download/daily/?

Alberto Manuel Ochoa Fabré commented

2021-09-30 05:48:18 +02:00

I tried other versions including 3.0 alpha and the problem persists, how strange

Richard Antalik commented

2021-09-30 14:57:10 +02:00

Can you run 3.0 alpha with file blender_debug_log.cmd? After crash this will create 2 files, please upload them here.

Can you run 3.0 alpha with file `blender_debug_log.cmd`? After crash this will create 2 files, please upload them here.

Alberto Manuel Ochoa Fabré commented

2021-10-02 19:16:55 +02:00

blender_system_info.txt

blender-file.crash.txt

The file blender_debug_log.cmd in linux don't exist, I had it translate to shell bash.

[blender_system_info.txt](https://archive.blender.org/developer/F10735490/blender_system_info.txt) [blender-file.crash.txt](https://archive.blender.org/developer/F10735489/blender-file.crash.txt) The file **blender_debug_log.cmd** in linux don't exist, I had it translate to shell bash.

Richard Antalik commented

2021-10-11 14:25:16 +02:00

Ah sorry, I forgot you run Linux..

Can you upload file server-running.blend? Or does this happen with any file?

Ah sorry, I forgot you run Linux.. Can you upload file `server-running.blend`? Or does this happen with any file?

Alberto Manuel Ochoa Fabré commented

2021-10-25 20:41:44 +02:00

Sorry for the delay, if, in my PC Blender crash with any file.