Every time i try to enter "viewport shading" the app crashes and closes itself #92738

New Issue

Andres Romero · 2021-11-01T23:56:34+01:00

Andres Romero commented

2021-11-01 23:56:34 +01:00

System Information
Operating system: macOS-10.15.7-x86_64-i386-64bit 64 Bits
Graphics card: Intel HD Graphics 4000 OpenGL Engine Intel Inc. 4.1 INTEL-14.7.20

Blender Version
Broken: version: 2.93.5, branch: master, commit date: 2021-10-05 12:04, hash: a791bdabd0
Worked: (newest version of Blender that worked as expected)

Short description of error
[When i try to enter the viewport shading view, the app closes itself. This happens with new and old files]

Exact steps for others to reproduce the error
[I open the app, then try to work on an old file and then it closes. If i try to do a new file, everything is fine until i select "viewport shading"]
[Based on the default startup or an attached .blend file (as simple as possible)]

**System Information** Operating system: macOS-10.15.7-x86_64-i386-64bit 64 Bits Graphics card: Intel HD Graphics 4000 OpenGL Engine Intel Inc. 4.1 INTEL-14.7.20 **Blender Version** Broken: version: 2.93.5, branch: master, commit date: 2021-10-05 12:04, hash: `a791bdabd0` Worked: (newest version of Blender that worked as expected) **Short description of error** [When i try to enter the viewport shading view, the app closes itself. This happens with new and old files] **Exact steps for others to reproduce the error** [I open the app, then try to work on an old file and then it closes. If i try to do a new file, everything is fine until i select "viewport shading"] [Based on the default startup or an attached .blend file (as simple as possible)]

Andres Romero commented

2021-11-01 23:56:34 +01:00

Added subscriber: @RS3D.ve

blender-admin commented

2021-11-01 23:56:34 +01:00

#92933 was marked as duplicate of this issue

blender-admin commented

2021-11-01 23:56:34 +01:00

#92845 was marked as duplicate of this issue

blender-admin commented

2021-11-01 23:56:34 +01:00

#92578 was marked as duplicate of this issue

Pratik Borhade commented

2021-11-02 07:10:41 +01:00

Added subscribers: @ankitm, @PratikPB2123

Pratik Borhade commented

2021-11-02 07:10:41 +01:00

Hi, thanks for the report. Please attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#macos

Probably similar to #92090 (macOS Catalina 10.15.7: Eevee crash with Intel HD 4000)

@ankitm , could you please check this?

similar reports has been reported recently on tracker:

#92578 (MacOS crash when using viewport shading)
#92697 (blender crashes when i open materials tab even on a simple cube )

Hi, thanks for the report. Please attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#macos Probably similar to #92090 (macOS Catalina 10.15.7: Eevee crash with Intel HD 4000) @ankitm , could you please check this? --- similar reports has been reported recently on tracker: - #92578 (MacOS crash when using viewport shading) - #92697 (blender crashes when i open materials tab even on a simple cube )

Ankit Meel commented

2021-11-02 07:15:09 +01:00

I neither have the GPU nor the macOS version. Mojave and Big Sur work fine for me.

Germano Cavalcante commented

2021-11-08 13:57:32 +01:00

Added subscriber: @mano-wii

Germano Cavalcante commented

2021-11-08 13:57:32 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Germano Cavalcante commented

2021-11-08 13:57:32 +01:00

Intel HD Graphics 4000 is an older integrated GPU that is no longer maintained by Intel and, as it was released over 10 years ago, it is no longer officially supported by Blender.
If the computer has a discrete GPU, this is the one recommended for use (instead of the integrated).
I found this link that can help in this case:
https://www.tweaking4all.com/os-tips-and-tricks/macosx-tips-and-tricks/macbook-pro-switch-video-chip-at-will/

Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

If that doesn't help, you can use Blender 2.79: https://www.blender.org/download/previous-versions/

`Intel HD Graphics 4000` is an older integrated GPU that is no longer maintained by Intel and, as it was released over 10 years ago, it is no longer officially supported by Blender. If the computer has a discrete GPU, this is the one recommended for use (instead of the integrated). I found this link that can help in this case: https://www.tweaking4all.com/os-tips-and-tricks/macosx-tips-and-tricks/macbook-pro-switch-video-chip-at-will/ Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html If that doesn't help, you can use Blender 2.79: https://www.blender.org/download/previous-versions/

Germano Cavalcante commented

2021-11-09 16:01:50 +01:00

Added subscribers: @ojofotografico, @antarpreets, @iss