Cannot load video/movie files into Blender #96328

New Issue

Valentin Schmidt · 2022-03-11T10:29:09+01:00

Valentin Schmidt commented

2022-03-11 10:29:09 +01:00

System Information
Operating system: linux (arch)
Graphics card: nvidia

Blender Version
Blender 3.1.0
build date: 2022-03-09
build time: 22:21:32
build commit date: 2022-03-08
build commit time: 18:16
build hash: c77597cd0e
build platform: Linux
build type: Release

Cannot load video files *.mkv or *.mp4

When loading movie files in the sequencer I receive the error File "/path/f.mkv" could not be loaded.

When running blender --verbose the console prints. "not an anim: /path/f.mkv", the last bit is true I am trying to load stock video files into the sequencer.

**System Information** Operating system: linux (arch) Graphics card: nvidia **Blender Version** Blender 3.1.0 build date: 2022-03-09 build time: 22:21:32 build commit date: 2022-03-08 build commit time: 18:16 build hash: c77597cd0e15 build platform: Linux build type: Release Cannot load video files *.mkv or *.mp4 When loading movie files in the sequencer I receive the error File "/path/f.mkv" could not be loaded. When running blender --verbose the console prints. "not an anim: /path/f.mkv", the last bit is true I am trying to load stock video files into the sequencer.

Valentin Schmidt commented

2022-03-11 10:29:09 +01:00

Added subscriber: @vls

Omar Emara commented

2022-03-11 10:32:40 +01:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-03-11 10:32:40 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-03-11 10:32:40 +01:00

Can you attach that video file here? If not, can you run ffprobe /path/f.mkv and attach the output here?

Can you attach that video file here? If not, can you run `ffprobe /path/f.mkv` and attach the output here?

Valentin Schmidt commented

2022-03-11 11:07:51 +01:00

Here is ffprobe of one not working file:

libavutil 57. 17.100 / 57. 17.100

libavcodec     59. 18.100 / 59. 18.100
libavformat    59. 16.100 / 59. 16.100
libavdevice    59.  4.100 / 59.  4.100
libavfilter     8. 24.100 /  8. 24.100
libswscale      6.  4.100 /  6.  4.100
libswresample   4.  3.100 /  4.  3.100
libpostproc    56.  3.100 / 56.  3.100

Input #0, matroska,webm, from 'simplescreenrecorder-2020-08-10_13.52.28.mkv':

Metadata:
  ENCODER         : Lavf58.45.100
Duration: 00:01:33.57, start: 0.000000, bitrate: 1424 kb/s
Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1200x900 [SAR 1:1 DAR 4:3], 30.30 fps, 30 tbr, 1k tbn (default)
  Metadata:
    DURATION        : 00:01:33.534000000
Stream #0:1: Audio: vorbis, 48000 Hz, stereo, fltp (default)
  Metadata:
    DURATION        : 00:01:33.569000000

Here is ffprobe of one not working file: libavutil 57. 17.100 / 57. 17.100 ``` libavcodec 59. 18.100 / 59. 18.100 libavformat 59. 16.100 / 59. 16.100 libavdevice 59. 4.100 / 59. 4.100 libavfilter 8. 24.100 / 8. 24.100 libswscale 6. 4.100 / 6. 4.100 libswresample 4. 3.100 / 4. 3.100 libpostproc 56. 3.100 / 56. 3.100 ``` Input #0, matroska,webm, from 'simplescreenrecorder-2020-08-10_13.52.28.mkv': ``` Metadata: ENCODER : Lavf58.45.100 Duration: 00:01:33.57, start: 0.000000, bitrate: 1424 kb/s Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1200x900 [SAR 1:1 DAR 4:3], 30.30 fps, 30 tbr, 1k tbn (default) Metadata: DURATION : 00:01:33.534000000 Stream #0:1: Audio: vorbis, 48000 Hz, stereo, fltp (default) Metadata: DURATION : 00:01:33.569000000

Valentin Schmidt commented

2022-03-11 11:08:46 +01:00

here of another that does not work

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Downloads/production ID 3831768.mp4':

Metadata:
  major_brand     : mp42
  minor_version   : 0
  compatible_brands: mp42mp41isomavc1
  creation_time   : 2020-02-29T20:32:25.000000Z
Duration: 00:00:04.12, start: 0.000000, bitrate: 21005 kb/s
Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 2160x4096, 21001 kb/s, 25 fps, 25 tbr, 25 tbn (default)
  Metadata:
    creation_time   : 2020-02-29T20:32:25.000000Z
    handler_name    : L-SMASH Video Handler
    vendor_id       : [0][0][0][0]
    encoder         : AVC Coding

here of another that does not work Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Downloads/production ID 3831768.mp4': ``` Metadata: major_brand : mp42 minor_version : 0 compatible_brands: mp42mp41isomavc1 creation_time : 2020-02-29T20:32:25.000000Z Duration: 00:00:04.12, start: 0.000000, bitrate: 21005 kb/s Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 2160x4096, 21001 kb/s, 25 fps, 25 tbr, 25 tbn (default) Metadata: creation_time : 2020-02-29T20:32:25.000000Z handler_name : L-SMASH Video Handler vendor_id : [0][0][0][0] encoder : AVC Coding

Valentin Schmidt commented

2022-03-11 11:11:33 +01:00

I can share both files if necessary, they are ~17MB and ~10MB respectively.

Valentin Schmidt commented

2022-03-11 11:18:40 +01:00

from here i would say codecs and filetypes should work:

https://docs.blender.org/manual/en/latest/files/media/video_formats.html

but I also found this:
https://blenderartists.org/t/a-film-gives-this-error/509781

but the c build flags from blender -v include ffmpeg4.4

from here i would say codecs and filetypes should work: https://docs.blender.org/manual/en/latest/files/media/video_formats.html but I also found this: https://blenderartists.org/t/a-film-gives-this-error/509781 but the c build flags from `blender -v` include ffmpeg4.4

Omar Emara commented

2022-03-11 11:49:33 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Omar Emara commented

2022-03-21 10:33:29 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-03-21 10:33:29 +01:00

Can you attach one of the files, or a small portion of it if you can?

Valentin Schmidt commented

2022-03-26 11:58:17 +01:00

Sorry for the late reply. I have attached one of the files:

production ID 3831768.mp4

Sorry for the late reply. I have attached one of the files: [production ID 3831768.mp4](https://archive.blender.org/developer/F12948082/production_ID_3831768.mp4)

Omar Emara commented

2022-03-26 12:17:54 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Philipp Oeser commented

2022-03-28 14:41:58 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2022-03-28 14:41:58 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Philipp Oeser commented

2022-03-28 14:41:58 +02:00

These are own custom builds, right?
Just checking if this is working with builds from https://builder.blender.org/download/daily/?

These are own custom builds, right? Just checking if this is working with builds from https://builder.blender.org/download/daily/?

Philipp Oeser commented

2022-04-26 08:48:31 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Philipp Oeser closed this issue

2022-04-26 08:48:31 +02:00

Philipp Oeser commented

2022-04-26 08:48:31 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Cannot load video/movie files into Blender #96328