Changing mail address error #77218

New Issue

Enalya · 2020-05-31T10:32:44+02:00

Enalya commented

2020-05-31 10:32:44 +02:00

I wish to change my BlenderID mail address, but I keep getting the same error: 00e2f98505d44b459ee7d361927627fd.
See image.

I wish to change my BlenderID mail address, but I keep getting the same error: 00e2f98505d44b459ee7d361927627fd. See image. ![BlenderID can't change mail.png](https://archive.blender.org/developer/F8567112/BlenderID_can_t_change_mail.png)

Enalya commented

2020-05-31 10:32:44 +02:00

Added subscriber: @Enalya

Ankit Meel commented

2020-05-31 18:43:02 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-05-31 18:43:02 +02:00

I cannot redo it.
Can you retry ?

I cannot redo it. Can you retry ?

Enalya commented

2020-06-01 08:58:23 +02:00

I did retry it about ten times over time and just now, same thing.

click Edit Profile button
change mail address
hit Save Changes
Error code 102ab1af175f44fcb65f8c3db845cd0e

I did retry it about ten times over time and just now, same thing. ![image.png](https://archive.blender.org/developer/F8569306/image.png) 1. click Edit Profile button 2. change mail address 3. hit Save Changes 4. Error code 102ab1af175f44fcb65f8c3db845cd0e

Anna Sirota commented

2022-01-03 17:45:57 +01:00

Added subscriber: @railla

Anna Sirota commented

2022-01-03 17:45:57 +01:00

Changed status from 'Needs Triage' to: 'Archived'

Anna Sirota closed this issue

2022-01-03 17:45:57 +01:00

Anna Sirota commented

2022-01-03 17:45:57 +01:00

Archiving this because there's been no activity in this ticket for a long time and I'm unable to reproduce it (this seems to be specific to a particular Blender ID account).

Dalai Felinto commented

2022-06-02 22:19:21 +02:00

Added subscriber: @dfelinto

Dalai Felinto commented

2022-06-02 22:19:21 +02:00

@Enalya did you manage to change your email address in the end?

If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.

@Enalya did you manage to change your email address in the end? If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.

Enalya commented

2022-06-03 14:01:49 +02:00

In #77218#1368214, @dfelinto wrote:
@Enalya did you manage to change your email address in the end?

If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.

I just logged into the new mail address and this works, it's also changed in the account. Thank you very much!

> In #77218#1368214, @dfelinto wrote: > @Enalya did you manage to change your email address in the end? > > If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well. I just logged into the new mail address and this works, it's also changed in the account. Thank you very much!

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