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Maniphest could provide better information on task reject #50155

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opened 2016-12-02 01:56:52 +01:00 by Lee A. Butler · 12 comments
Lee A. Butler commented 2016-12-02 01:56:52 +01:00
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When a bug report is rejected as "invalid", a part of the message indicates that the submitter should "Please follow our submission template and guidelines". This is vague. If the message is going to reference the document, it should provide the document or at least a valid link to it. If Maniphest were to pre-populate a bug report at the time of creation it would further improve communication.

When a bug report is rejected as "invalid", a part of the message indicates that the submitter should "Please follow our submission template and guidelines". This is vague. If the message is going to reference the document, it should provide the document or at least a valid link to it. If Maniphest were to pre-populate a bug report at the time of creation it would further improve communication.
Lee A. Butler commented 2016-12-02 01:56:52 +01:00
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Changed status to: 'Open'

Changed status to: 'Open'
Lee A. Butler commented 2016-12-02 01:56:52 +01:00
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Added subscriber: @butler

Added subscriber: @butler
Joshua Leung commented 2016-12-02 02:27:46 +01:00
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Added subscriber: @JoshuaLeung

Added subscriber: @JoshuaLeung
Joshua Leung commented 2016-12-02 02:27:46 +01:00
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I've had a look at what's going on here:

  • If you create a task via Maniphest (i.e. via the '+' in the top-right corner -> Create Task) the description box is left empty (since the task could be for anything). That page is simply titled "Create Task"
  • If you create the task via the "Report Bug" button on the homepage, you'll instead see a page title "BF Blender Bug Report", complete with instructions on what to include in the bug report, as well as a pre-populated description box with a basic template.

I think it was expected that most people would just click the "Report Bug" button rather than using the "Create Task" provided natively by Maniphest. I'll let the web-team decide what to do here :)

I've had a look at what's going on here: * If you create a task via Maniphest (i.e. via the '+' in the top-right corner -> Create Task) the description box is left empty (since the task could be for anything). That page is simply titled "Create Task" * If you create the task via the "Report Bug" button on the homepage, you'll instead see a page title "BF Blender Bug Report", complete with instructions on what to include in the bug report, as well as a pre-populated description box with a basic template. I think it was expected that most people would just click the "Report Bug" button rather than using the "Create Task" provided natively by Maniphest. I'll let the web-team decide what to do here :)
Lee A. Butler commented 2016-12-02 02:39:11 +01:00
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Observation: In the following screenshot Capture.PNG, it is not apparent to me where "Report Bug" is located.

Observation: In the following screenshot ![Capture.PNG](https://archive.blender.org/developer/F412881/Capture.PNG), it is not apparent to me where "Report Bug" is located.
Joshua Leung commented 2016-12-02 02:44:50 +01:00
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Ah, I was referring to https:*developer.blender.org and not https:*developer.blender.org/maniphest/project/2/type/Bug/

#50155.png

Ah, I was referring to https:*developer.blender.org and not https:*developer.blender.org/maniphest/project/2/type/Bug/ ![#50155.png](https://archive.blender.org/developer/F412884/T50155.png)
Lee A. Butler commented 2016-12-02 02:50:36 +01:00
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Ah, yes. On one of my visits I navigated from http:*archive.blender.org/development/report-a-bug/ via the link on Blender Bug Tracker which in turn took me to https:*developer.blender.org/maniphest/ which is why I have that experience. I got to the same page via a google search for Blender bug template for which the 2nd most common hit was https://developer.blender.org/maniphest/project/2/type/Bug/ , so I believe there are multiple paths to a less than ideal interface.

Ah, yes. On one of my visits I navigated from http:*archive.blender.org/development/report-a-bug/ via the link on **Blender Bug Tracker** which in turn took me to https:*developer.blender.org/maniphest/ which is why I have that experience. I got to the same page via a google search for **Blender bug template** for which the 2nd most common hit was https://developer.blender.org/maniphest/project/2/type/Bug/ , so I believe there are multiple paths to a less than ideal interface.
Aaron Carlisle commented 2016-12-02 03:29:19 +01:00
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Added subscriber: @Sergey

Added subscriber: @Sergey
Bastien Montagne commented 2016-12-02 08:13:51 +01:00
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Added subscriber: @mont29

Added subscriber: @mont29
Bastien Montagne commented 2016-12-02 08:13:51 +01:00
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Big 'report bug' button of main page leads to the correct form, will add that link to my canned answer.

As for why the 'report bug' link in the taks page itself links to a different form… maybe this is configurable, (@Sergey would know), maybe this is a quirk from phabricator itself?

Big 'report bug' button of [main page](https:*developer.blender.org) leads to the [correct form](https:*developer.blender.org/maniphest/task/edit/form/1/), will add that link to my canned answer. As for why the 'report bug' link in [the taks page itself](https://developer.blender.org/maniphest/project/2/) links to a different form… maybe this is configurable, (@Sergey would know), maybe this is a quirk from phabricator itself?
Sergey Sharybin commented 2016-12-02 09:49:52 +01:00
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Changed status from 'Open' to: 'Resolved'

Changed status from 'Open' to: 'Resolved'
Sergey Sharybin self-assigned this 2016-12-02 09:49:52 +01:00
Sergey Sharybin commented 2016-12-02 09:49:52 +01:00
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Fixed and deployed. Surely there's lots of other possible tweaks, but should be fine for now.

Fixed and deployed. Surely there's lots of other possible tweaks, but should be fine for now.
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