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Create "Report Blender-Studio Issue" Operator #17

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opened 2023-04-19 17:17:40 +02:00 by Nick Alberelli · 0 comments
Nick Alberelli commented 2023-04-19 17:17:40 +02:00
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Issue

Problems users find have to be manually reported to either @TinyNick for addon issues or @ZedDB

There is no automatic process for collecting information to create a report, and no automatic process to store reports. This means only urgent issues are resolved, and often without documentation

Current Workaround

@TinyNick is currently manually creating issues on behalf of users that detail issues they send me in blender chat.

For example I made this issue after Rik made a request:
TinyNick/blender-studio-tools#25

Another example of Andy making a request:TinyNick/blender-studio-tools#31

In some cases I am not quick enough to keep up with all the chats and occasionally, while balancing my other work I miss some details like TinyNick/blender-studio-tools#22

Solution

Using the exisitng Report Issue Opertator as a tempate and

  • allow users to create issue from shortcut in Blender
  • include any error messages from Operator report
  • include blender build version and system information
  • maybe automatically take a screenshot?
# Issue Problems users find have to be manually reported to either @TinyNick for addon issues or @ZedDB There is no automatic process for collecting information to create a report, and no automatic process to store reports. This means only urgent issues are resolved, and often without documentation # Current Workaround @TinyNick is currently manually creating issues on behalf of users that detail issues they send me in blender chat. For example I made this issue after Rik made a request: https://projects.blender.org/TinyNick/blender-studio-tools/issues/25 Another example of Andy making a request:https://projects.blender.org/TinyNick/blender-studio-tools/issues/31 In some cases I am not quick enough to keep up with all the chats and occasionally, while balancing my other work I miss some details like https://projects.blender.org/TinyNick/blender-studio-tools/issues/22 # Solution Using the exisitng Report Issue Opertator as a tempate and - allow users to create issue from shortcut in Blender - include any error messages from Operator [report](https://docs.blender.org/api/current/bpy.types.Operator.html#bpy.types.Operator.report) - include blender build version and system information - maybe automatically take a screenshot?
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Reference: studio/blender-studio-tools#17
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