Issue with downloading file #101266
Labels
No Label
Priority
High
Priority
Low
Priority
Normal
Status
Archived
Status
Confirmed
Status
Duplicate
Status
Needs Information from User
Status
Needs Triage
Status
Resolved
Type
Bug
Type
Content
Type
Design
Type
Report
Type
To Do
Type
Web Development
No Milestone
No project
No Assignees
2 Participants
Notifications
Due Date
No due date set.
Dependencies
No dependencies set.
Reference: studio/blender-studio#101266
Loading…
Reference in New Issue
No description provided.
Delete Branch "%!s(<nil>)"
Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
I've been trying to download some of the rigs on the blender studio website but every time I try, the site won't load at all. I've tried with different computers, browsers and internet connections yet still come up with the same result for the webpage timing out. Below is an image of the page I see every time I try and I'm lost to finding a solution on my own.
Added subscriber: @SquidHoney
Added subscriber: @railla
@SquidHoney does this happen with specific files or all the files you try downloading?
Could you add links to the specific pages from which download failed?
Apologies for the late reply. Currently, I have tried every rig available for free on the website and nothing seems to fully load whenever I hit the download button. It time outs pretty much every time no matter the rig I pick. Even when I'm trying to view the characters tab a lot of the images don't seem to load either. I've added a screenshot to show this.
@SquidHoney This might be caused by stale DNS cache in your browser(s), which can be fixed by clearing it (search for "clear DNS cache "). This is worth a try, even though you've mentioned trying different browsers.
The other highly unlikely possibility is that your ISP is filtering CloudFront, which is the CDN that serves all of the Studio's content.
If the problem persists, could you please send an email to cloudsupport at blender.org with additional details?
The details that could help investigate this further is country, whether or not proxy or VPN are in use, browser versions and operating system and whether or not any ad-blocking add-ons/extensions are used.