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Blend cloud smaller images not showing up on Safari (Mac - Big Sur) #84462

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opened 2021-01-06 15:29:48 +01:00 by Adam Allen-Foord · 8 comments
Adam Allen-Foord commented 2021-01-06 15:29:48 +01:00
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Hi, see attached screen cap. When I click on the images, I get a grey square. If I find the magnify area, I can get a larger version or download but the (large thumbnails?) are not visible.blendcloud_images_missing.mp4

Hi, see attached screen cap. When I click on the images, I get a grey square. If I find the magnify area, I can get a larger version or download but the (large thumbnails?) are not visible.[blendcloud_images_missing.mp4](https://archive.blender.org/developer/F9553213/blendcloud_images_missing.mp4)
Adam Allen-Foord commented 2021-01-06 15:29:48 +01:00
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Added subscriber: @AdamAllen-Foord

Added subscriber: @AdamAllen-Foord
Mike Newbon commented 2021-01-11 14:22:02 +01:00
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Added subscriber: @MikeyN

Added subscriber: @MikeyN
Mike Newbon self-assigned this 2021-01-11 14:22:02 +01:00
Mike Newbon commented 2021-01-11 14:22:02 +01:00
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Hi @AdamAllen-Foord looking into this today,

Hi @AdamAllen-Foord looking into this today,
Adam Allen-Foord commented 2021-01-11 14:32:48 +01:00
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Hi Mike,

It's my first time reporting anything so I don't know what the accepted protocol with these things is so I'm going to say 'thank you' because it seems the right thing to do.

I don't know whether that will give you an annoying notification which will distract you from your work - if it does, please tell me and I won't disturb again :)

I appreciate the amazing stuff you all do with Blender and Blendcloud.

Adam

Hi Mike, It's my first time reporting anything so I don't know what the accepted protocol with these things is so I'm going to say 'thank you' because it seems the right thing to do. I don't know whether that will give you an annoying notification which will distract you from your work - if it does, please tell me and I won't disturb again :) I appreciate the amazing stuff you all do with Blender and Blendcloud. Adam
Mike Newbon commented 2021-01-12 13:44:07 +01:00
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Changed status from 'Needs Triage' to: 'Resolved'

Changed status from 'Needs Triage' to: 'Resolved'
Mike Newbon commented 2021-01-12 13:44:07 +01:00
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Hey @AdamAllen-Foord - sorry it took so long to resolve. Please try it out and let me know if it has been fixed for you.

Explanation:

I wasted a lot of time assuming it was a CSS issue and going backwards and forwards with this - it turned out to be a HTML issue.

The issue was related to the image set - for some reason safari doesn't want to play nice with this one instance. I tried a few things - editing the element directly inline and removing one of the image sets seemed to fix the problem, but copying that to production didn't fix it. The image set really wasn't achieving anything here due to the upper-limit of the modal width being so small, so I just switched to a simple image and it has fixed the issue.

Hey @AdamAllen-Foord - sorry it took so long to resolve. Please try it out and let me know if it has been fixed for you. Explanation: I wasted a lot of time assuming it was a CSS issue and going backwards and forwards with this - it turned out to be a HTML issue. The issue was related to the image set - for some reason safari doesn't want to play nice with this one instance. I tried a few things - editing the element directly inline and removing one of the image sets seemed to fix the problem, but copying that to production didn't fix it. The image set really wasn't achieving anything here due to the upper-limit of the modal width being so small, so I just switched to a simple image and it has fixed the issue.
Sybren A. Stüvel commented 2021-01-12 16:08:53 +01:00
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Adam Allen-Foord commented 2021-01-12 17:54:50 +01:00
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Hi @MikeyN,

Yes, working fine, many thanks :)

Adam

Hi @MikeyN, Yes, working fine, many thanks :) Adam
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