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Blender Eevee Render freeze when i change base color or color sliders #103843

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opened 2023-01-12 19:57:26 +01:00 by qa · 15 comments
qa commented 2023-01-12 19:57:26 +01:00
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System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1650/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 528.02

Blender Version
Broken: version: 3.4.1, branch: blender-v3.4-release, commit date: 2022-12-19 17:00, hash: 55485cb379
Worked: (newest version of Blender that worked as expected)

Short description of error
It happen in start scene, when I select cube and change base-color. But when I change render to Cycles, it's starting OK, and nothing freeze. I have blender V3.4.1 (but in 2.9.3 it is also freeze). Win10, NVidia GTX 1650, ACER NITRO 5.

Exact steps for others to reproduce the error

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: NVIDIA GeForce GTX 1650/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 528.02 **Blender Version** Broken: version: 3.4.1, branch: blender-v3.4-release, commit date: 2022-12-19 17:00, hash: `55485cb379` Worked: (newest version of Blender that worked as expected) **Short description of error** It happen in start scene, when I select cube and change base-color. But when I change render to Cycles, it's starting OK, and nothing freeze. I have blender V3.4.1 (but in 2.9.3 it is also freeze). Win10, NVidia GTX 1650, ACER NITRO 5. **Exact steps for others to reproduce the error**
qa commented 2023-01-12 19:57:26 +01:00
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Added subscriber: @qsandrew

Added subscriber: @qsandrew
blender-admin commented 2023-01-12 19:57:26 +01:00
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#103735 was marked as duplicate of this issue

#103735 was marked as duplicate of this issue
Pratik Borhade commented 2023-01-18 03:46:21 +01:00
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
Pratik Borhade commented 2023-01-18 03:46:21 +01:00
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Pratik Borhade commented 2023-01-18 03:46:21 +01:00
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HI, thanks for the report. Does this happen after factory reset?: {nav File > Defaults > Load Factory Settings}
I'm not able to reproduce this really. How much is the RAM/VRAM usage at the time of freeze?
Please share generated logs:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).2019_12_04_upload_icon_developer_blender_org.png

HI, thanks for the report. Does this happen after factory reset?: {nav File > Defaults > Load Factory Settings} I'm not able to reproduce this really. How much is the RAM/VRAM usage at the time of freeze? Please share generated logs: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the > error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them > to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your > username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)
Pratik Borhade commented 2023-01-26 05:54:41 +01:00
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Added subscriber: @iss

Added subscriber: @iss
Pratik Borhade commented 2023-01-26 05:54:57 +01:00
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Hi, any updates?

Hi, any updates?
Richard Antalik commented 2023-02-05 18:37:38 +01:00
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Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Richard Antalik commented 2023-02-05 18:37:38 +01:00
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No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
qa commented 2023-02-10 14:43:41 +01:00
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These files

These files
blender_system_info.txt
22 KiB
blender_debug_output.txt
325 KiB
Richard Antalik commented 2023-02-13 20:08:40 +01:00
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@qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash?

@qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash?
Richard Antalik commented 2023-02-13 20:08:42 +01:00
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@qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash?

@qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash?
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qa commented 2023-02-21 10:18:27 +01:00
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@qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash?

It isn't crashed. It freezed

> @qsandrew In the debug log you have provided, I see, that Blender quit normally (it was closed by user). Do you think it crashed? if not can you upload log of actual crash? It isn't crashed. It freezed
Richard Antalik commented 2023-02-27 21:09:52 +01:00
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Thanks, for clarification. I am not really sure what to check, but I would like to exclude buggy GPU driver:
Download mesa3d-21.3.5-release-msvc.7z from github.com/pal1000/mesa-dist-win/releases/tag/21.3.5, extract files opengl32.dll, libglapi.dll and libgallium_wgl.dll to folder next to blender.exe.
This will enable opengl emulation, which will be slow, but if it will work correctly, this means that issue is within GPU driver.

Thanks, for clarification. I am not really sure what to check, but I would like to exclude buggy GPU driver: Download mesa3d-21.3.5-release-msvc.7z from github.com/pal1000/mesa-dist-win/releases/tag/21.3.5, extract files opengl32.dll, libglapi.dll and libgallium_wgl.dll to folder next to blender.exe. This will enable opengl emulation, which will be slow, but if it will work correctly, this means that issue is within GPU driver.
Richard Antalik commented 2023-04-16 19:19:29 +02:00
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No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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