When attempting to preview materials or renders in Blender, the application crashes abruptly and shuts down immediately. #107953

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opened 2023-05-15 22:26:26 +02:00 by danielleereynolds · 5 comments

danielleereynolds commented

2023-05-15 22:26:26 +02:00

//System Information
OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
OS Manufacturer Microsoft Corporation
System Manufacturer HP
System Model HP EliteBook 845 G8 Notebook PC
System Type x64-based PC
System SKU 1W3K6AV
Processor AMD Ryzen 5 PRO 5650U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date HP T82 Ver. 01.13.01, 3/31/2023
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.3 GB
Available Physical Memory 21.5 GB
Total Virtual Memory 38.1 GB
Available Virtual Memory 26.3 GB
Page File Space 6.75 GB

//Blender Version
Broken: Any Version of 3.4 - 3.6
Worked: 2.93 is current version that is working. (blender-2.93.18-candidate+v293.e96dbf13e8f5-windows.amd64-release)

//Short description of error
When attempting to preview materials or renders in Blender, the application crashes abruptly and shuts down immediately.

//System Information OS Name Microsoft Windows 11 Pro Version 10.0.22621 Build 22621 OS Manufacturer Microsoft Corporation System Manufacturer HP System Model HP EliteBook 845 G8 Notebook PC System Type x64-based PC System SKU 1W3K6AV Processor AMD Ryzen 5 PRO 5650U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s) BIOS Version/Date HP T82 Ver. 01.13.01, 3/31/2023 Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.3 GB Available Physical Memory 21.5 GB Total Virtual Memory 38.1 GB Available Virtual Memory 26.3 GB Page File Space 6.75 GB //Blender Version Broken: Any Version of 3.4 - 3.6 Worked: 2.93 is current version that is working. (blender-2.93.18-candidate+v293.e96dbf13e8f5-windows.amd64-release) //Short description of error When attempting to preview materials or renders in Blender, the application crashes abruptly and shuts down immediately.

blender_debug_output.txt

48 KiB

blender_system_info.txt

16 KiB

danielleereynolds added the

labels 2023-05-15 22:26:27 +02:00

YimingWu commented

2023-05-16 09:40:04 +02:00

Member

@danielleereynolds Hi! At the moment you could try update the driver for your integrated graphics. The hardware should be able to run blender just fine.

ERROR (gpu.debug): : GL_INVALID_FRAMEBUFFER_OPERATION reported inside detect_mip_render_workaround at Cubemap Workaround End9. @fclem

@danielleereynolds Hi! At the moment you could try update the driver for your integrated graphics. The hardware should be able to run blender just fine. `ERROR (gpu.debug): : GL_INVALID_FRAMEBUFFER_OPERATION` reported inside `detect_mip_render_workaround` at `Cubemap Workaround End9`. @fclem

YimingWu added the

EEVEE & Viewport

EEVEE & Viewport

labels 2023-05-16 09:40:20 +02:00

Germano Cavalcante commented

2023-05-16 17:17:35 +02:00

Member

The report still doesn't have much information to know what's going on.
This seems like a graphic driver issue. Please double-check if the drivers are up to date.
To upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

Another thing that could help identify the problem is the crash log:
Once blender crashes there must been a crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

The report still doesn't have much information to know what's going on. This seems like a graphic driver issue. Please double-check if the drivers are up to date. To upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html Another thing that could help identify the problem is the crash log: Once blender crashes there must been a crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).

Germano Cavalcante added

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EEVEE & Viewport

EEVEE & Viewport

labels 2023-05-16 17:18:00 +02:00

Germano Cavalcante commented

2023-05-16 17:32:03 +02:00

Member

After checking blender_debug_output.txt, I noticed that this is the same problem reported in #101675.

There it was described that updating the drivers solves the problem.

The GL_INVALID_FRAMEBUFFER_OPERATION error is harmless, it appears on some systems.

After checking blender_debug_output.txt, I noticed that this is the same problem reported in #101675. There it was described that updating the drivers solves the problem. The `GL_INVALID_FRAMEBUFFER_OPERATION` error is harmless, it appears on some systems.

Pratik Borhade commented

2023-05-16 17:33:23 +02:00

Member

@mano-wii , related: #101675

Edit: ah, missed your comment (did not update the page before commenting)

@mano-wii , related: #101675 Edit: ah, missed your comment (did not update the page before commenting)

danielleereynolds commented

2023-05-16 19:27:41 +02:00

Author

I had initially updated all the drivers from the HP website, but that did not resolve the issue. I then realized it may be better to find the driver directly from the AMD website. After going through the AMD update process and updating the GPU drivers, the issue has been resolved. I sincerely appreciate all the support you provided. Thank you.

I had initially updated all the drivers from the HP website, but that did not resolve the issue. I then realized it may be better to find the driver directly from the AMD website. After going through the AMD update process and updating the GPU drivers, the issue has been resolved. I sincerely appreciate all the support you provided. Thank you.

danielleereynolds closed this issue

2023-05-16 19:27:43 +02:00

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labels 2023-05-16 19:27:45 +02:00

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Reference: blender/blender#107953

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