File Browser: Blender freezes for half a minute when opening File Browser #112599

New Issue

Seja · 2023-09-19T21:08:50+02:00

Seja commented

2023-09-19 21:08:50 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 537.13

Blender Version
Broken: 3.5, 3.6, 4.0
Worked: (newest version of Blender that worked as expected)

Short description of error
In Blender when I access a file that has a shortcut to my private cloud storage, which contains an IP address (\192.168..*), Blender freezes.
The cloud storage is not running most of the time, so it could be that Blender is trying to read the folder but fails, because the storage doesn't respond (because it's turned off).
Generic Windows File Explorer does the same thing when I open the folder (but doesn't freeze ofc, just trying to load it until timeout).

Exact steps for others to reproduce the error
You will need a shortcut-file that points to some address on the network that takes a long time to load.
One way I found to create a shortcut like this is by:

On a local network: access a file from another machine on the network and create a file shortcut from there (on you current machine)
Shut down the network or the computer being accessed.

Now that we have this shortcut-file:

in Blender, open File Browser in any way (loading file, or texture, or click on File > Import > Wavefront (.obj).)
Go to the directory with the shortcut-file

After some time, the files may finally appear and the delay disappears when accessed again.
To replicate the delay again, close and reopen Blender.

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 537.13 **Blender Version** Broken: 3.5, 3.6, 4.0 Worked: (newest version of Blender that worked as expected) **Short description of error** In Blender when I access a file that has a shortcut to my private cloud storage, which contains an IP address (\192.168..*), Blender freezes. The cloud storage is not running most of the time, so it could be that Blender is trying to read the folder but fails, because the storage doesn't respond (because it's turned off). Generic Windows File Explorer does the same thing when I open the folder (but doesn't freeze ofc, just trying to load it until timeout). <video src="/attachments/13d73ea1-ce30-4942-902a-8e115c113c49" controls></video> **Exact steps for others to reproduce the error** You will need a shortcut-file that points to some address on the network that takes a long time to load. One way I found to create a shortcut like this is by: - On a local network: access a file from another machine on the network and create a file shortcut from there (on you current machine) - Shut down the network or the computer being accessed. Now that we have this shortcut-file: - in Blender, open File Browser in any way (loading file, or texture, or click on File > Import > Wavefront (.obj).) - Go to the directory with the shortcut-file After some time, the files may finally appear and the delay disappears when accessed again. To replicate the delay again, close and reopen Blender.

Seja added the

labels 2023-09-19 21:08:50 +02:00

Seja changed title from ~~Blender crashes when opening Blender File Browser~~ to File Browser: Blender crashes when opening Blender File Browser

2023-09-19 21:31:26 +02:00

Germano Cavalcante commented

2023-09-19 22:29:00 +02:00

Thanks for the report, @Seja.

To better understand:

Are you experiencing this issue with any other folders on your system, or is it specific to the Documents folder?
Do you use any cloud storage service (OneDrive, Google Drive, Dropbox...) that shares files in Documents?
Have you tried running Blender as an administrator to see if it makes any difference?
Does this issue occur when you open the File Browser in other applications, or is it specific to Blender?

Once we have more information, we can forward your report to the development team for further investigation.

Thanks for the report, @Seja. To better understand: - Are you experiencing this issue with any other folders on your system, or is it specific to the Documents folder? - Do you use any cloud storage service (OneDrive, Google Drive, Dropbox...) that shares files in Documents? - Have you tried running Blender as an administrator to see if it makes any difference? - Does this issue occur when you open the File Browser in other applications, or is it specific to Blender? Once we have more information, we can forward your report to the development team for further investigation.

Germano Cavalcante added

Status

Needs Information from User

and removed

labels 2023-09-19 22:29:30 +02:00

Germano Cavalcante changed title from ~~File Browser: Blender crashes when opening Blender File Browser~~ to File Browser: Blender freezes for half a minute when opening File Browser

2023-09-19 22:30:40 +02:00

YimingWu commented

2023-09-20 03:54:15 +02:00

From the side bar it does seem to have a One Drive shortcut, not sure if blender is trying to index and getting stats from that path. Technically shouldn't block the read...

From the side bar it does seem to have a `One Drive ` shortcut, not sure if blender is trying to index and getting stats from that path. Technically shouldn't block the read...

Iliya Katushenock commented

2023-09-20 08:32:25 +02:00

I am a HDD user, sometimes i can wait up to 5-10 seconds. The browser can't handle multiple threading, so blocking the blender can be distracting. But this is rather the current behavior, and the extreme case in this report...

Iliya Katushenock added the

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File Browser: Blender freezes for half a minute when opening File Browser #112599