Blender 4.0 installer and Blender 4.0 Portable version fail to start #114877

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opened 2023-11-15 02:36:32 +01:00 by sgkwon · 4 comments

Operating system: Windows 11 Home
Graphics card: Intel UHD Graphics 770

Broken: blender-4.0.0-stable+v40.878f71061b8e-windows.amd64-release.msi , blender-4.0.0-windows-x64.zip
Worked: Blender 3.6.5 LTS

Installer (.msi) fails to start.
blender.exe and blender-launcher.exe in blender-4.0.0-windows-x64.zip fail to start.

Run the msi or exe files and nothing happens.

Operating system: Windows 11 Home Graphics card: Intel UHD Graphics 770 Broken: blender-4.0.0-stable+v40.878f71061b8e-windows.amd64-release.msi , blender-4.0.0-windows-x64.zip Worked: Blender 3.6.5 LTS Installer (.msi) fails to start. blender.exe and blender-launcher.exe in blender-4.0.0-windows-x64.zip fail to start. Run the msi or exe files and nothing happens.
sgkwon added the
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labels 2023-11-15 02:36:33 +01:00

Can you try running the blender_debug_gpu.cmd script which is located right next to blender.exe. It will try to run and generate some log files which you can attach here (they should show in an Explorer window when complete). It may also generate a blender.crash.txt file inside your %TEMP% directory. Please attach that as well if it exists.

Can you try running the `blender_debug_gpu.cmd` script which is located right next to `blender.exe`. It will try to run and generate some log files which you can attach here (they should show in an Explorer window when complete). It may also generate a `blender.crash.txt` file inside your %TEMP% directory. Please attach that as well if it exists.
Jesse Yurkovich added
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labels 2023-11-15 03:21:56 +01:00
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labels 2023-11-15 03:33:21 +01:00
sgkwon reopened this issue 2023-11-15 03:35:47 +01:00
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labels 2023-11-15 03:35:48 +01:00
Jesse Yurkovich added
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labels 2023-11-15 03:39:38 +01:00
Author

Thank you for your reply.

I tried blender_debug_gpu.cmd but it doesn't do anything. Run it and nothing happens, just the same as blender.exe. And blender.crash.txt is not generated either.

Somehow I found that windows 11 compatibility check tool can help. Once I checked blender-4.0.0-windows-x64.msi with it, installation ran smoothly. Once after installed, everything is fine and works well.

Thank you for your reply. I tried `blender_debug_gpu.cmd` but it doesn't do anything. Run it and nothing happens, just the same as `blender.exe`. And `blender.crash.txt` is not generated either. Somehow I found that windows 11 compatibility check tool can help. Once I checked `blender-4.0.0-windows-x64.msi` with it, installation ran smoothly. Once after installed, everything is fine and works well.

I see. Well, glad things are working for you now. I'll close this issue then.

I see. Well, glad things are working for you now. I'll close this issue then.
Blender Bot added
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labels 2023-11-15 03:51:07 +01:00

For reference, likely a duplicate of #114855

For reference, likely a duplicate of #114855
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Reference: blender/blender#114877
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