Crashes when switching to only Cycles render viewport #116487

New Issue

Mohammed-Pardawala · 2023-12-23T11:47:51+01:00

2023-12-23 11:47:51 +01:00

System Information
Operating system:
Edition: Windows 10 Pro
Version: 22H2
OS build: 19045.3803
Experience: Windows Feature Experience Pack 1000.19053.1000.0
Graphics card: AMD Radeon RX 6700 XT
CPU Processor: AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz

Blender Version
Broken: Version: 4.0.2, Version: 3.6.7 LTS, Version 3.3.14 LTS (All installed directly through website)
Worked: None

Short description of error
Crashes when switching to cycles viewport only. I'm able to use everything else normally and even render Images in Cycles, however as soon as I switch to Cycles Viewport it instantly closes.

Exact steps for others to reproduce the error
This happens on default start up scene. With no object in the scene and happens every time no matter the blender version. I downgraded from 4.0 to 3.6 to 3.3, still facing this issue. Also I've updated driver's to latest AMD Adrenaline 23.12.1 and then downgraded it to see if that was the issue.

Going to render properties
Switch to Cycles Render Engine (Tried with both CPU and GPU Compute, and Denoise is off)
Switch Render viewport to Cycles.
Blender just crashes instantly.

Tried to run blender_debug_gpu and blender crashes there too, without even starting.
blender_system_info is empty.
blender_debug_output is attached below.

**System Information** Operating system: Edition: Windows 10 Pro Version: 22H2 OS build: 19045.3803 Experience: Windows Feature Experience Pack 1000.19053.1000.0 Graphics card: AMD Radeon RX 6700 XT CPU Processor: AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz **Blender Version** Broken: Version: 4.0.2, Version: 3.6.7 LTS, Version 3.3.14 LTS (All installed directly through website) Worked: None **Short description of error** Crashes when switching to cycles viewport only. I'm able to use everything else normally and even render Images in Cycles, however as soon as I switch to Cycles Viewport it instantly closes. **Exact steps for others to reproduce the error** This happens on **default start up scene**. With no object in the scene and happens every time no matter the blender version. I downgraded from 4.0 to 3.6 to 3.3, still facing this issue. Also I've updated driver's to latest AMD Adrenaline 23.12.1 and then downgraded it to see if that was the issue. 1. Going to render properties 2. Switch to Cycles Render Engine (Tried with both CPU and GPU Compute, and Denoise is off) 3. Switch Render viewport to Cycles. 4. Blender just crashes instantly. Tried to run `blender_debug_gpu` and blender crashes there too, without even starting. blender_system_info is empty. blender_debug_output is attached below.

SharedScreenshot.jpg

55 KiB

blender_debug_output.txt

26 KiB

Mohammed-Pardawala added the

labels 2023-12-23 11:47:52 +01:00

Pratik Borhade commented

2023-12-27 08:08:08 +01:00

Hi, thanks for the report. Have you recently switched graphics card from NVIDIA to AMD?

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-12-27 08:08:15 +01:00

Mohammed-Pardawala commented

2023-12-27 20:57:36 +01:00

Hey @PratikPB2123, nope have been using the same PC with the same GPU since I built it. Also used a DDU to fully uninstall my drivers and update them to try and fix the issue.

Pratik Borhade commented

2023-12-28 04:32:26 +01:00

Thanks. Can you check event viewer and reliability monitor if they have captured any information about crash?
Also share system info file: Help > Save System info
Problem is possibly related to hardware as multiple versions are affected here.
We have got few reports already about ERROR (gpu.debug): : GL_INVALID_FRAMEBUFFER_OPERATION : Cubemap Workaround End9 error but from developer team nobody was able to reproduce that.

Thanks. Can you check event viewer and reliability monitor if they have captured any information about crash? Also share system info file: `Help > Save System info` Problem is possibly related to hardware as multiple versions are affected here. We have got few reports already about `ERROR (gpu.debug): : GL_INVALID_FRAMEBUFFER_OPERATION : Cubemap Workaround End9` error but from developer team nobody was able to reproduce that.

Moira-M commented

2024-01-13 14:33:46 +01:00

Hello! Im having same issue here with RX 6600. I can provide any info if needed as id really like to solve it. I'd provide System info file, but it seems blender is crashing on creating that as well and the txt file ends up being empty.

Germano Cavalcante referenced this issue

2024-01-18 13:55:57 +01:00

Crashes when rendering Cycles #117229

Pratik Borhade commented

2024-01-25 08:04:54 +01:00

Any updates?

Mohammed-Pardawala commented

2024-01-29 13:49:41 +01:00

Hey @PratikPB2123 , yep same as @Moira-M I'm unable to save the system info file and blender is crashing when creating that too. Tried on both blender 4.0 and 3.6. There are no critical events when the crash happens in the event listener as well

Pratik Borhade commented

2024-02-02 06:22:14 +01:00

Thanks. Have you recently switched graphics card from NVIDIA to AMD in your system?

Moira-M commented

2024-02-02 10:29:31 +01:00

Thanks. Have you recently switched graphics card from NVIDIA to AMD in your system?

Yes. I've upgraded from gtx1050 to rx 6600

> Thanks. Have you recently switched graphics card from NVIDIA to AMD in your system? Yes. I've upgraded from gtx1050 to rx 6600

Pratik Borhade commented

2024-02-02 10:39:09 +01:00

Thanks. This is likely crashing due to leftover NVIDIA drivers. Clearing them might fix the crash: #108846 (comment)

here is open report: #108810

Thanks. This is likely crashing due to leftover NVIDIA drivers. Clearing them might fix the crash: https://projects.blender.org/blender/blender/issues/108846#issuecomment-961176 here is open report: #108810

Moira-M commented

2024-02-02 12:39:56 +01:00

Thanks. This is likely crashing due to leftover NVIDIA drivers. Clearing them might fix the crash: #108846 (comment)

here is open report: #108810

Thanks! i checked it out and used DDU, now blender works perfectly! Its not crashing anymore.

> Thanks. This is likely crashing due to leftover NVIDIA drivers. Clearing them might fix the crash: https://projects.blender.org/blender/blender/issues/108846#issuecomment-961176 > > here is open report: #108810 Thanks! i checked it out and used DDU, now blender works perfectly! Its not crashing anymore.

Mohammed-Pardawala commented

2024-02-04 11:25:03 +01:00

Thanks @PratikPB2123 , I also used a DDU and it seemed to fix it. I didn't even switch GPU's (Always had AMD) but for some reason had some Nvidia applications which were causing this issue. Once I cleared them out blender was fixed

Mohammed-Pardawala closed this issue

2024-02-04 11:25:06 +01:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2024-02-04 11:25:08 +01:00

Sign in to join this conversation.