crashing when selecting gpu compute or going into edit preferences and system #108846

New Issue

Jachym-Heis · 2023-06-10T21:29:15+02:00

Jachym-Heis commented

2023-06-10 21:29:15 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: AMD Radeon RX 5700 XT ATI Technologies Inc. 4.5.0 Core Profile Context 23.5.2.230523

Blender Version
Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: e1ccd9d4a1d3
Worked: (the bug occurs in every version tested)

Short description of error
[blender crashes when gpu compute or system is selected]

Exact steps for others to reproduce the error
[select render engine cycles and than gpu compute, or go into edit preferences and system]
[Based on the default startup or an attached .blend file (as simple as possible)]

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: AMD Radeon RX 5700 XT ATI Technologies Inc. 4.5.0 Core Profile Context 23.5.2.230523 **Blender Version** Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: `e1ccd9d4a1d3` Worked: (the bug occurs in every version tested) **Short description of error** [blender crashes when gpu compute or system is selected] **Exact steps for others to reproduce the error** [select render engine cycles and than gpu compute, or go into edit preferences and system] [Based on the default startup or an attached .blend file (as simple as possible)]

blender_debug_output.txt

13 KiB

Jachym-Heis added the

labels 2023-06-10 21:29:16 +02:00

Pratik Borhade commented

2023-06-12 04:24:26 +02:00

Hi, thanks for the report. Does this happen when you select "GPU compute" during viewport rendering?

go into edit preferences and system

Just opening system tab is resulting in crash?

Please share system info: Help > Save System Info

Hi, thanks for the report. Does this happen when you select "GPU compute" during viewport rendering? > go into edit preferences and system Just opening system tab is resulting in crash? Please share system info: `Help > Save System Info`

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-06-12 04:24:40 +02:00

Jachym-Heis commented

2023-06-14 17:45:15 +02:00

here are videos of this happening

blender_2023.06.14-17.43.mp4

29 MiB

blender_2023.06.14-17.42.mp4

21 MiB

Pratik Borhade commented

2023-06-15 08:31:31 +02:00

Thanks.
Please share system-info as requested earlier.
Have you recently switched Graphics card on this system?

Thanks. Please share system-info as requested earlier. Have you recently switched Graphics card on this system?

Jachym-Heis commented

2023-06-15 22:32:07 +02:00

the system info is in the first comment. Yes i have switched my gpu from a gt 1030 to an rx 5700 xt. I still have some nvidia drivers on my pc, could that be the problem?

Pratik Borhade commented

2023-06-16 08:32:16 +02:00

Thanks.

Yes i have switched my gpu from a gt 1030 to an rx 5700 xt. I still have some nvidia drivers on my pc, could that be the problem?

Yes, this has raised several crashes recently, see: #108810
There must be some leftover Nvidia drivers. Removing them should fix the crash: #107991 (comment)

Please try it then share updates here.

Thanks. > Yes i have switched my gpu from a gt 1030 to an rx 5700 xt. I still have some nvidia drivers on my pc, could that be the problem? Yes, this has raised several crashes recently, see: #108810 There must be some leftover Nvidia drivers. Removing them should fix the crash: https://projects.blender.org/blender/blender/issues/107991#issuecomment-953425 Please try it then share updates here.

Jachym-Heis commented

2023-06-16 14:09:01 +02:00

You were right, i uninstalled the nvidia drivers with DDU and it works now. Thanks for the help.