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System crash on Intel Mac Pro Laptop when editing simple model. #117357

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opened 2024-01-20 08:50:47 +01:00 by Reece Robinson · 8 comments
Reece Robinson commented 2024-01-20 08:50:47 +01:00
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System Information
Operating system: macOS-14.2.1-x86_64-i386-64bit 64 Bits
Graphics card: Metal API Intel(R) Iris(TM) Plus Graphics 1.2

Blender Version
Broken: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: 9be62e85b727
Worked: 3.6.6-LTS

Short description of error
My 2020 Intel Mac Pro laptop laptop experienced a full system freeze and reboot during editing of a simple model.

Exact steps for others to reproduce the error

With model loaded (leadscrew.blend). Enter vertex edit mode in the workbench view. Navigate around the model and crash.

I loaded the blend file in version 3.6.6-LTS and was able to edit without any crash or unusual workbench render issues.

After completing the model in Blender 3.6.6-LTS (leadscrew1.blend), I loaded it in Blender 4.0.2 and same crash behaviour when navigating in vertex edit mode.

**System Information** Operating system: macOS-14.2.1-x86_64-i386-64bit 64 Bits Graphics card: Metal API Intel(R) Iris(TM) Plus Graphics 1.2 **Blender Version** Broken: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: `9be62e85b727` Worked: 3.6.6-LTS **Short description of error** My 2020 Intel Mac Pro laptop laptop experienced a full system freeze and reboot during editing of a simple model. **Exact steps for others to reproduce the error** With model loaded (leadscrew.blend). Enter vertex edit mode in the workbench view. Navigate around the model and crash. I loaded the blend file in version 3.6.6-LTS and was able to edit without any crash or unusual workbench render issues. After completing the model in Blender 3.6.6-LTS (leadscrew1.blend), I loaded it in Blender 4.0.2 and same crash behaviour when navigating in vertex edit mode.
Blender locked up CPU:GPU usage is low..png
272 KiB
Display glitch showing two versions of the same model 1..png
1.7 MiB
Leadscrew1.blend
3.5 MiB
Leadscrew.blend
2.9 MiB
Display glitch showing two versions of the same model 2..png
2.8 MiB
Blender locked up CPU:GPU usage is low..png Display glitch showing two versions of the same model 1..png Display glitch showing two versions of the same model 2..png
Reece Robinson added the
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 labels 2024-01-20 08:50:48 +01:00
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 labels 2024-01-20 10:49:39 +01:00
Pratik Borhade commented 2024-01-22 09:40:22 +01:00
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#115784 looks related
can you check in different shading modes?

#115784 looks related can you check in different shading modes?
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Reece Robinson commented 2024-02-05 09:41:10 +01:00
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The issue does not occur in the other shading modes, only solid shading has this issue.

The issue does not occur in the other shading modes, only solid shading has this issue.
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Reece Robinson commented 2024-02-05 09:43:23 +01:00
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Clicked the close button by mistake :-)

Clicked the close button by mistake :-)
Pratik Borhade commented 2024-02-05 09:51:37 +01:00
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Thanks. This has been observed so far on intel processors (Also see #116928). Is it possibly to retrieve crash logs?: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#macos

Have you verified the crash in 4.1 build?: https://builder.blender.org/download/daily/

Thanks. This has been observed so far on intel processors (Also see #116928). Is it possibly to retrieve crash logs?: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#macos Have you verified the crash in 4.1 build?: https://builder.blender.org/download/daily/
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Reece Robinson commented 2024-02-06 09:05:45 +01:00
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Hi. Yes it is still an issue with the latest 4.1 Alpha (blender-4.1.0-alpha+main.c527056f0c05-darwin.x86_64-release). The crash behaviour is the same. I looked for a crash file but I couldn't find one. I did have to force-quit blender so it may not have written one.

Hi. Yes it is still an issue with the latest 4.1 Alpha (blender-4.1.0-alpha+main.c527056f0c05-darwin.x86_64-release). The crash behaviour is the same. I looked for a crash file but I couldn't find one. I did have to force-quit blender so it may not have written one.
Pratik Borhade commented 2024-02-06 10:45:45 +01:00
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Thanks. Could you launch blender from command line (with --debug argument), It may write some info in console about the freeze.

Thanks. Could you launch blender from command line (with [--debug](https://docs.blender.org/manual/en/latest/advanced/command_line/arguments.html#debug-options) argument), It may write some info in console about the freeze.
Reece Robinson commented 2024-02-07 06:10:20 +01:00
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I ran Blender from a terminal with the --debug argument but it didn't produce any logs. The app just freezes. Sometimes it will crash the whole machine.

I ran Blender from a terminal with the --debug argument but it didn't produce any logs. The app just freezes. Sometimes it will crash the whole machine.
Pratik Borhade commented 2024-02-07 06:34:37 +01:00
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Thanks. This is mostly identical to #115784 / #116928 so I'll close this as duplicate.
Please subscribe there for future updates.

Thanks. This is mostly identical to #115784 / #116928 so I'll close this as duplicate. Please subscribe there for future updates.
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Reference: blender/blender#117357
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