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4.1 fails to launch through Steam. #120480

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opened 2024-04-10 17:30:43 +02:00 by Calibrator · 14 comments
Calibrator commented 2024-04-10 17:30:43 +02:00
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System Information
Operating system: Linux-6.8.4-arch1-1-x86_64-with-glibc2.39 64 Bits, X11 UI
Graphics card: NVIDIA GeForce RTX 3080/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.67

Blender Version
Broken: version: 4.1.0, branch: blender-v4.1-release, commit date: 2024-03-25 20:42, hash: 40a5e739e270
Worked: Previous steam version, before the current one. Still 4.1 I'm pretty sure

Short description of error
Can't start steam, similar issue as #107385

I managed to make it work by adding

LD_LIBRARY_PATH='' %command%

in launch options.

It's not the exact same issue as the one above because I couldn't launch 4.1 from Blender Builds either. After steam stopped working, between 1st and 3rd April I think, I updated the Blender Builds one and they both crashed at the gray window. AUR version worked. Today I downloaded from Blender Builds again and it worked. After that I added the launch option on steam and that works too now.

Is there anything that I can provide to help you figure this issue out?
I added the latest crash log just in case.

**System Information** Operating system: Linux-6.8.4-arch1-1-x86_64-with-glibc2.39 64 Bits, X11 UI Graphics card: NVIDIA GeForce RTX 3080/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.67 **Blender Version** Broken: version: 4.1.0, branch: blender-v4.1-release, commit date: 2024-03-25 20:42, hash: `40a5e739e270` Worked: Previous steam version, before the current one. Still 4.1 I'm pretty sure **Short description of error** Can't start steam, similar issue as #107385 I managed to make it work by adding > LD_LIBRARY_PATH='' %command% in launch options. It's not the exact same issue as the one above because I couldn't launch 4.1 from Blender Builds either. After steam stopped working, between 1st and 3rd April I think, I updated the Blender Builds one and they both crashed at the gray window. AUR version worked. Today I downloaded from Blender Builds again and it worked. After that I added the launch option on steam and that works too now. Is there anything that I can provide to help you figure this issue out? I added the latest crash log just in case.
blender.crash.txt
1.9 KiB
Calibrator added the
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Philipp Oeser commented 2024-04-11 10:13:26 +02:00
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Cannot repro this here (on Fedora 39), also not aware of any related changes after 17fa168a3d

@Sergey, @brecht : does this ring a bell? Crash seems to be OpenImageIO related

Cannot repro this here (on Fedora 39), also not aware of any related changes after 17fa168a3dd74978073530136653748e841dbbf2 @Sergey, @brecht : does this ring a bell? Crash seems to be `OpenImageIO` related
Calibrator commented 2024-04-11 10:22:45 +02:00
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Cannot repro this here (on Fedora 39), also not aware of any related changes after 17fa168a3d

@Sergey, @brecht : does this ring a bell? Crash seems to be OpenImageIO related

Does changing the Launch options on Steam actually affect that?

Edit: I mean

LD_LIBRARY_PATH='' %command%

> Cannot repro this here (on Fedora 39), also not aware of any related changes after 17fa168a3dd74978073530136653748e841dbbf2 > > @Sergey, @brecht : does this ring a bell? Crash seems to be `OpenImageIO` related Does changing the Launch options on Steam actually affect that? Edit: I mean > LD_LIBRARY_PATH='' %command%
Sergey Sharybin commented 2024-04-11 11:18:05 +02:00
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@lichtwerk Does not really ring a bell, and I can't immediately think of what conflict could it be.

@Calibrator You mentioned builds from the blender.org had problems as well. Just to be sure, can you confirm the 4.1 build from https://download.blender.org/release/Blender4.1/ works fine for you currently?

@lichtwerk Does not really ring a bell, and I can't immediately think of what conflict could it be. @Calibrator You mentioned builds from the blender.org had problems as well. Just to be sure, can you confirm the 4.1 build from https://download.blender.org/release/Blender4.1/ works fine for you currently?
Calibrator commented 2024-04-11 11:43:45 +02:00
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@Calibrator You mentioned builds from the blender.org had problems as well. Just to be sure, can you confirm the 4.1 build from https://download.blender.org/release/Blender4.1/ works fine for you currently?

It works. I had a problem with one of the daily builds from April 1st or later, I can't remember when. I also tested the current 4.1.1 and that works too.

> @Calibrator You mentioned builds from the blender.org had problems as well. Just to be sure, can you confirm the 4.1 build from https://download.blender.org/release/Blender4.1/ works fine for you currently? It works. I had a problem with one of the daily builds from April 1st or later, I can't remember when. I also tested the current 4.1.1 and that works too.
Pratik Borhade commented 2024-04-15 07:42:09 +02:00
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Guess we can close the report if 4.1.1 build is working

Guess we can close the report if 4.1.1 build is working
Calibrator commented 2024-04-15 09:26:33 +02:00
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Guess we can close the report if 4.1.1 build is working

Steam version is still broken. I can't test 4.1.1 since it's not there but daily build won't launch without LD_LIBRARY_PATH='' %command%

> Guess we can close the report if 4.1.1 build is working Steam version is still broken. I can't test 4.1.1 since it's not there but daily build won't launch without `LD_LIBRARY_PATH='' %command%`
Brecht Van Lommel commented 2024-04-15 13:36:08 +02:00
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I'm also unable to reproduce on Ubuntu.

Most likely there is some system library interfering with the Blender libraries. I'm not sure we can clear LD_LIBRARY_PATH in general, some systems may rely on that containing libraries that Blender needs (mainly GPU related ones).

If you can launch Blender with the following command and attach the resulting file, that may give a clue about which libraries are conflicting.

LD_DEBUG=libs %command% 2> /tmp/blender_steam_log.txt
I'm also unable to reproduce on Ubuntu. Most likely there is some system library interfering with the Blender libraries. I'm not sure we can clear `LD_LIBRARY_PATH` in general, some systems may rely on that containing libraries that Blender needs (mainly GPU related ones). If you can launch Blender with the following command and attach the resulting file, that may give a clue about which libraries are conflicting. ``` LD_DEBUG=libs %command% 2> /tmp/blender_steam_log.txt ```
Calibrator commented 2024-04-15 15:28:41 +02:00
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All right, here's the text file it gave. I have no idea what to look for in it so good luck.

All right, here's the text file it gave. I have no idea what to look for in it so good luck.
blender_steam_log.txt
259 KiB
Brecht Van Lommel commented 2024-04-15 15:38:31 +02:00
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Can you try temporarily moving away /usr/lib/osl.imageio.so and checking if Blender launches?

Like:

sudo mv /usr/lib/osl.imageio.so /tmp/osl.imageio.so
... try launching blender...
sudo mv /tmp/osl.imageio.so /usr/lib/osl.imageio.so

It seems that OpenImageIO is trying and failing to load a plugin made for an incompatible version.

Can you try temporarily moving away `/usr/lib/osl.imageio.so` and checking if Blender launches? Like: ``` sudo mv /usr/lib/osl.imageio.so /tmp/osl.imageio.so ... try launching blender... sudo mv /tmp/osl.imageio.so /usr/lib/osl.imageio.so ``` It seems that OpenImageIO is trying and failing to load a plugin made for an incompatible version.
Calibrator commented 2024-04-15 15:46:54 +02:00
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Spot on, that was the problem. Is this an issue on my end then?

Spot on, that was the problem. Is this an issue on my end then?
Brecht Van Lommel commented 2024-04-15 15:47:08 +02:00
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What is a bit confusing about the logs is that there are multiple seemingly fatal errors. Though given the OpenImageIO backtrace and those being the last errors, it's likely related to those specifically.

      5085:	/run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: scalable_malloc (fatal)
      5085:	/run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: kmp_set_thread_affinity_mask_initial (fatal)

      5085:	/usr/lib/libnvidia-eglcore.so.550.67: error: symbol lookup error: undefined symbol: ErrorF (fatal)

      5085:	/run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __RML_open_factory (fatal)
      5085:	/run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __cilkrts_watch_stack (fatal)
      5085:	/run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __cilkrts_watch_stack (fatal)

      5085:	/usr/lib/libnvidia-glcore.so.550.67: error: symbol lookup error: undefined symbol: ErrorF (fatal)

      5085:	/usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_imageio_library_version (fatal)
      5085:	/usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_output_imageio_create (fatal)
      5085:	/usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_output_extensions (fatal)
What is a bit confusing about the logs is that there are multiple seemingly fatal errors. Though given the OpenImageIO backtrace and those being the last errors, it's likely related to those specifically. ``` 5085: /run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: scalable_malloc (fatal) 5085: /run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: kmp_set_thread_affinity_mask_initial (fatal) 5085: /usr/lib/libnvidia-eglcore.so.550.67: error: symbol lookup error: undefined symbol: ErrorF (fatal) 5085: /run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __RML_open_factory (fatal) 5085: /run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __cilkrts_watch_stack (fatal) 5085: /run/media/calibrator/HDD2TB/SteamLibrary/steamapps/common/Blender/blender: error: symbol lookup error: undefined symbol: __cilkrts_watch_stack (fatal) 5085: /usr/lib/libnvidia-glcore.so.550.67: error: symbol lookup error: undefined symbol: ErrorF (fatal) 5085: /usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_imageio_library_version (fatal) 5085: /usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_output_imageio_create (fatal) 5085: /usr/lib/osl.imageio.so: error: symbol lookup error: undefined symbol: osl_output_extensions (fatal) ```
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Brecht Van Lommel commented 2024-04-15 15:50:31 +02:00
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@Calibrator The workaround would be to uninstall the Arch openshadinglanguage package, which probably also means uninstalling the blender package since it's a dependency.

I'll try to artificially reproduce the bug here and fix it.

@Calibrator The workaround would be to uninstall the Arch openshadinglanguage package, which probably also means uninstalling the blender package since it's a dependency. I'll try to artificially reproduce the bug here and fix it.
Calibrator commented 2024-04-15 15:54:52 +02:00
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Since the 4.1 version from Blender Builds is working fine and the issue only appears on the Steam version, I have no problem using LD_LIBRARY_PATH='' %command%. If you need me to do anything else, just let me know.

Since the 4.1 version from Blender Builds is working fine and the issue only appears on the Steam version, I have no problem using `LD_LIBRARY_PATH='' %command%`. If you need me to do anything else, just let me know.
Brecht Van Lommel commented 2024-04-24 21:52:52 +02:00
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I've been trying to reproduce this, but have had no luck. Also tried in Arch Linux in a VM.

It's not obvious to me why the plug-in should fail to load. Maybe it's a different in build flags, but not sure why I can't reproduce it then.

My plan is to disable loading OIIO plugins from LD_LIBRARY_PATH entirely, since it is quite risky. Upstream PR:
https://github.com/AcademySoftwareFoundation/OpenImageIO/pull/4243

I've been trying to reproduce this, but have had no luck. Also tried in Arch Linux in a VM. It's not obvious to me why the plug-in should fail to load. Maybe it's a different in build flags, but not sure why I can't reproduce it then. My plan is to disable loading OIIO plugins from `LD_LIBRARY_PATH` entirely, since it is quite risky. Upstream PR: https://github.com/AcademySoftwareFoundation/OpenImageIO/pull/4243
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