Blender File Browser Keep Crashing #91229

New Issue

Gabriel Cano · 2021-09-06T22:44:39+02:00

Gabriel Cano commented

2021-09-06 22:44:39 +02:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.96

Blender Version
Broken: version: 2.93.4, branch: master, commit date: 2021-08-31 09:23, hash: b7205031ce
Worked: (newest version of Blender that worked as expected)

Short description of error
[Blender crashes when attempting to "Open" or "Recover > Auto Save" or and "Import" selection that involves using a file browser within Blender.]

Exact steps for others to reproduce the error
Any simple process that involves using a file browser in Blender.

2021-09-06_13-32-09.mp4

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.96 **Blender Version** Broken: version: 2.93.4, branch: master, commit date: 2021-08-31 09:23, hash: `b7205031ce` Worked: (newest version of Blender that worked as expected) **Short description of error** [Blender crashes when attempting to "Open" or "Recover > Auto Save" or and "Import" selection that involves using a file browser within Blender.] **Exact steps for others to reproduce the error** Any simple process that involves using a file browser in Blender. [2021-09-06_13-32-09.mp4](https://archive.blender.org/developer/F10381439/2021-09-06_13-32-09.mp4)

Gabriel Cano commented

2021-09-06 22:44:39 +02:00

Added subscriber: @Eligecos

Pratik Borhade commented

2021-09-07 07:12:59 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-09-07 07:12:59 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-09-07 07:12:59 +02:00

Hi, thanks for the report. Please try again with factory default settings: File -> Defaults -> Load Factory settings

Also provide the crash logs if crash happens with factory settings: https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#windows

Hi, thanks for the report. Please try again with factory default settings: `File -> Defaults -> Load Factory settings` Also provide the crash logs if crash happens with factory settings: https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#windows

Gabriel Cano commented

2021-09-07 08:00:31 +02:00

I tried a factory reset, but the issue repeats again. I attached a crash log here.

blender.crash.txt

I tried a factory reset, but the issue repeats again. I attached a crash log here. [blender.crash.txt](https://archive.blender.org/developer/F10382123/blender.crash.txt)

Pratik Borhade commented

2021-09-07 08:25:52 +02:00

Hi, thanks for the file. Do you use multi monitor setup?

I think this is similar to: #91149 (Blender crashes on opening file explorer window (Open, Save as, Import, Export))

Hi, thanks for the file. Do you use multi monitor setup? I think this is similar to: #91149 (Blender crashes on opening file explorer window (Open, Save as, Import, Export))

Gabriel Cano commented

2021-09-08 03:11:14 +02:00

Yes I have multiple monitors.

1: 4K monitor, scaled at 150% in portrait at 2160 x 3840
2: QHD scaled at 125% in 2560 x 1440 (main display)
3: 4K scaled at 200% in 3840 x 2160

I switched around the main display to be #3 then back to #2, but then I scaled #2 to 150% instead of 125%

I was able to open file explorer in Blender without it crashing in full screen after switching the scaling from 125%

I was also able to open file explorer with the #3 monitor as my main display.

I changed the #2 monitor back to 125% and set it back to my main display. I tried repeating the crash but it now no longer occurs.

I am uncertain of the exact conditions that I had initially. But after making some adjustments to the monitor layout in display settings, either by a few pixels or from the display scale, was what fixed the issue.

Yes I have multiple monitors. ![Screenshot 2021-09-07 175526.png](https://archive.blender.org/developer/F10384052/Screenshot_2021-09-07_175526.png) 1: 4K monitor, scaled at 150% in portrait at 2160 x 3840 2: QHD scaled at 125% in 2560 x 1440 (main display) 3: 4K scaled at 200% in 3840 x 2160 I switched around the main display to be #3 then back to #2, but then I scaled #2 to 150% instead of 125% I was able to open file explorer in Blender without it crashing in full screen after switching the scaling from 125% I was also able to open file explorer with the #3 monitor as my main display. I changed the #2 monitor back to 125% and set it back to my main display. I tried repeating the crash but it now no longer occurs. I am uncertain of the exact conditions that I had initially. But after making some adjustments to the monitor layout in display settings, either by a few pixels or from the display scale, was what fixed the issue.

Pratik Borhade commented

2021-09-08 10:52:41 +02:00

I am uncertain of the exact conditions that I had initially... But after making some adjustments to the monitor layout in display settings was what fixed the issue.

Hi, thanks for checking. Also, check again with recent 3.0.0 build: https://builder.blender.org/download/daily

I will merge this report into #91149 since both are almost identical. Feel free to comment there if crash happens again on 2.93.4

> I am uncertain of the exact conditions that I had initially... But after making some adjustments to the monitor layout in display settings was what fixed the issue. Hi, thanks for checking. Also, check again with recent 3.0.0 build: https://builder.blender.org/download/daily I will merge this report into #91149 since both are almost identical. Feel free to comment there if crash happens again on 2.93.4

Pratik Borhade commented

2021-09-08 10:53:15 +02:00

Closed as duplicate of #91149

Pratik Borhade closed this issue

2021-09-08 10:53:15 +02:00

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Blender File Browser Keep Crashing #91229