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HIP Vega system freeze #99585

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opened 2022-07-10 13:42:03 +02:00 by bruno · 21 comments
bruno commented 2022-07-10 13:42:03 +02:00
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System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: Radeon RX Vega ATI Technologies Inc. 4.5.14800 Core Profile Context 22.4.2 30.0.15021.7000

Blender Version
Broken: version: 3.3.0 Alpha, branch: master, commit date: 2022-06-28 22:57, hash: c0e4532331

Short description of error
The whole system freezes when rendering or baking after a viewport render is complete on scenes that need more video memory than available.

Exact steps for others to reproduce the error

Render a image

After that, system freezes, screen goes black and GPU goes idle (I can notice that because its LED usage indicators and fan speed go to minimum).
I can't reproduce this on simpler scenes like BMW and Classroom, so I think it might be related to video memory.

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: Radeon RX Vega ATI Technologies Inc. 4.5.14800 Core Profile Context 22.4.2 30.0.15021.7000 **Blender Version** Broken: version: 3.3.0 Alpha, branch: master, commit date: 2022-06-28 22:57, hash: `c0e4532331` **Short description of error** The whole system freezes when rendering or baking after a viewport render is complete on scenes that need more video memory than available. **Exact steps for others to reproduce the error** - Open a complex scene, like Junk Shop: https://cloud.blender.org/p/gallery/5dd6d7044441651fa3decb56 - Change viewport mode to rendered and wait for it to finish # Render a image After that, system freezes, screen goes black and GPU goes idle (I can notice that because its LED usage indicators and fan speed go to minimum). I can't reproduce this on simpler scenes like BMW and Classroom, so I think it might be related to video memory.
bruno commented 2022-07-10 13:42:03 +02:00
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Added subscriber: @brunocb

Added subscriber: @brunocb
Pratik Borhade commented 2022-07-11 15:43:46 +02:00
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
Pratik Borhade commented 2022-07-11 15:43:46 +02:00
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Pratik Borhade commented 2022-07-11 15:43:46 +02:00
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Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).2019_12_04_upload_icon_developer_blender_org.png

Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)
bruno commented 2022-07-11 19:09:39 +02:00
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After some time searching, I found these on "%temp%\blender\debug_logs".
blender_system_info.txt

blender_debug_output.txt

I should have said before but windows can't recover from this and I have to manually restart the computer.

After some time searching, I found these on "%temp%\blender\debug_logs". [blender_system_info.txt](https://archive.blender.org/developer/F13286189/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13286190/blender_debug_output.txt) I should have said before but windows can't recover from this and I have to manually restart the computer.
Pratik Borhade commented 2022-07-12 04:48:14 +02:00
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Thanks. Warnings which are probably related to drivers are only printed in the log files.
Please observe the memory usage when rendering the scene (might be out of memory case)

How much VRAM, RAM you've?

Thanks. Warnings which are probably related to drivers are only printed in the log files. Please observe the memory usage when rendering the scene (might be out of memory case) How much VRAM, RAM you've?
bruno commented 2022-07-12 12:27:29 +02:00
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System:
RAM: 32GB
VRAM: 8GB

Peak memory use when rendering:
RAM: 20GB
VRAM: 8GB

On viewport:
RAM: 16GB
VRAM: 8GB

I noticed that viewport doesn't free the memory after rendering is complete while image rendering does.

System: RAM: 32GB VRAM: 8GB Peak memory use when rendering: RAM: 20GB VRAM: 8GB On viewport: RAM: 16GB VRAM: 8GB I noticed that viewport doesn't free the memory after rendering is complete while image rendering does.
Pratik Borhade commented 2022-07-21 05:43:40 +02:00
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Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'
Omar Emara commented 2022-08-02 13:53:17 +02:00
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Added subscriber: @OmarEmaraDev

Added subscriber: @OmarEmaraDev
Omar Emara commented 2022-08-02 13:53:17 +02:00
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Omar Emara commented 2022-08-02 13:53:17 +02:00
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Does RAM usage ever get to 100% in your case? This seems like your system is memory swapping, which can naturally cause freezing.
Does pressing Windows + Ctrl + Shift + B during the freezing restore your visuals?
Do you see any relevant errors in the Windows Event Viewer after regaining control of your system or rebooting?

Does RAM usage ever get to 100% in your case? This seems like your system is memory swapping, which can naturally cause freezing. Does pressing Windows + Ctrl + Shift + B during the freezing restore your visuals? Do you see any relevant errors in the Windows Event Viewer after regaining control of your system or rebooting?
bruno commented 2022-08-04 04:21:20 +02:00
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Does RAM usage ever get to 100% in your case?

Not necessarily. I have tested with other programs running, when it would hit 100% and start swapping, and also tested with blender alone, when it wouldn't hit above 80%.

Does pressing Windows + Ctrl + Shift + B during the freezing restore your visuals?

No, keyboard and mouse would stop working.

Do you see any relevant errors in the Windows Event Viewer

No.

I have made some changes on my system and now it doesn't freeze, blender just crashes.
I updated win10 some times, updated AMD driver, got an extra gpu, got win11 on another drive, but I'm not sure what changed the error.

When rendering the image, it now shows a black image just before crashing.

> Does RAM usage ever get to 100% in your case? Not necessarily. I have tested with other programs running, when it would hit 100% and start swapping, and also tested with blender alone, when it wouldn't hit above 80%. > Does pressing Windows + Ctrl + Shift + B during the freezing restore your visuals? No, keyboard and mouse would stop working. > Do you see any relevant errors in the Windows Event Viewer No. ___ I have made some changes on my system and now it doesn't freeze, blender just crashes. I updated win10 some times, updated AMD driver, got an extra gpu, got win11 on another drive, but I'm not sure what changed the error. * Windows 10 [blender_system_info.txt](https://archive.blender.org/developer/F13335564/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13335566/blender_debug_output.txt) [Junk Shop.crash.txt](https://archive.blender.org/developer/F13335565/Junk_Shop.crash.txt) * Windows 11 [blender_system_info.txt](https://archive.blender.org/developer/F13335567/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13335568/blender_debug_output.txt) [Junk Shop.crash.txt](https://archive.blender.org/developer/F13335569/Junk_Shop.crash.txt) When rendering the image, it now shows a black image just before crashing.
Omar Emara commented 2022-08-04 08:44:18 +02:00
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Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'
Omar Emara commented 2022-08-04 08:44:18 +02:00
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Stack trace:
blender.exe         :0x00007FF6C0FD3AB0  MEM_guarded_freeN
blender.exe         :0x00007FF6BD17FA30  ccl::device_memory::host_free
blender.exe         :0x00007FF6BD16E300  ccl::HIPDevice::~HIPDevice
blender.exe         :0x00007FF6BD16E4B0  ccl::HIPDevice::`vector deleting destructor'
blender.exe         :0x00007FF6BD665110  ccl::Session::~Session
blender.exe         :0x00007FF6BD0F7EE0  ccl::BlenderSession::free_session
blender.exe         :0x00007FF6BD0F5540  ccl::BlenderSession::~BlenderSession
blender.exe         :0x00007FF6BD0EFD80  ccl::free_func
python310.dll       :0x00007FF82B73E1C0  PyCFunction_GetFlags
python310.dll       :0x00007FF82B806D50  PyOS_URandomNonblock
python310.dll       :0x00007FF82B80F000  PyEval_GetFuncDesc
python310.dll       :0x00007FF82B8088F0  PyEval_EvalFrameDefault
python310.dll       :0x00007FF82B8088F0  PyEval_EvalFrameDefault
python310.dll       :0x00007FF82B6FA280  PyFunction_Vectorcall
python310.dll       :0x00007FF82B806D50  PyOS_URandomNonblock
python310.dll       :0x00007FF82B80F000  PyEval_GetFuncDesc
python310.dll       :0x00007FF82B8088F0  PyEval_EvalFrameDefault
python310.dll       :0x00007FF82B8088F0  PyEval_EvalFrameDefault
python310.dll       :0x00007FF82B6FA280  PyFunction_Vectorcall
python310.dll       :0x00007FF82B758F50  PyTuple_Resize
python310.dll       :0x00007FF82B763FD0  PyType_Ready
python310.dll       :0x00007FF82B741B80  PyObject_CallFinalizerFromDealloc
python310.dll       :0x00007FF82B75BE70  PyType_GenericNew
blender.exe         :0x00007FF6BC3B2180  BPY_DECREF_RNA_INVALIDATE
blender.exe         :0x00007FF6BCBC3710  RE_engine_render
blender.exe         :0x00007FF6BCBCBAD0  do_render_engine
blender.exe         :0x00007FF6BCBCB4F0  do_render_compositor
blender.exe         :0x00007FF6BCBCBB40  do_render_full_pipeline
blender.exe         :0x00007FF6BCBC93A0  RE_RenderFrame
blender.exe         :0x00007FF6BD0E3E90  render_startjob
blender.exe         :0x00007FF6BC00CE30  do_job_thread
blender.exe         :0x00007FF6C124FC60  _ptw32_threadStart
ucrtbase.dll        :0x00007FF89A176BB0  recalloc
KERNEL32.DLL        :0x00007FF89BDD54D0  BaseThreadInitThunk
ntdll.dll           :0x00007FF89CBC4830  RtlUserThreadStart
``` Stack trace: blender.exe :0x00007FF6C0FD3AB0 MEM_guarded_freeN blender.exe :0x00007FF6BD17FA30 ccl::device_memory::host_free blender.exe :0x00007FF6BD16E300 ccl::HIPDevice::~HIPDevice blender.exe :0x00007FF6BD16E4B0 ccl::HIPDevice::`vector deleting destructor' blender.exe :0x00007FF6BD665110 ccl::Session::~Session blender.exe :0x00007FF6BD0F7EE0 ccl::BlenderSession::free_session blender.exe :0x00007FF6BD0F5540 ccl::BlenderSession::~BlenderSession blender.exe :0x00007FF6BD0EFD80 ccl::free_func python310.dll :0x00007FF82B73E1C0 PyCFunction_GetFlags python310.dll :0x00007FF82B806D50 PyOS_URandomNonblock python310.dll :0x00007FF82B80F000 PyEval_GetFuncDesc python310.dll :0x00007FF82B8088F0 PyEval_EvalFrameDefault python310.dll :0x00007FF82B8088F0 PyEval_EvalFrameDefault python310.dll :0x00007FF82B6FA280 PyFunction_Vectorcall python310.dll :0x00007FF82B806D50 PyOS_URandomNonblock python310.dll :0x00007FF82B80F000 PyEval_GetFuncDesc python310.dll :0x00007FF82B8088F0 PyEval_EvalFrameDefault python310.dll :0x00007FF82B8088F0 PyEval_EvalFrameDefault python310.dll :0x00007FF82B6FA280 PyFunction_Vectorcall python310.dll :0x00007FF82B758F50 PyTuple_Resize python310.dll :0x00007FF82B763FD0 PyType_Ready python310.dll :0x00007FF82B741B80 PyObject_CallFinalizerFromDealloc python310.dll :0x00007FF82B75BE70 PyType_GenericNew blender.exe :0x00007FF6BC3B2180 BPY_DECREF_RNA_INVALIDATE blender.exe :0x00007FF6BCBC3710 RE_engine_render blender.exe :0x00007FF6BCBCBAD0 do_render_engine blender.exe :0x00007FF6BCBCB4F0 do_render_compositor blender.exe :0x00007FF6BCBCBB40 do_render_full_pipeline blender.exe :0x00007FF6BCBC93A0 RE_RenderFrame blender.exe :0x00007FF6BD0E3E90 render_startjob blender.exe :0x00007FF6BC00CE30 do_job_thread blender.exe :0x00007FF6C124FC60 _ptw32_threadStart ucrtbase.dll :0x00007FF89A176BB0 recalloc KERNEL32.DLL :0x00007FF89BDD54D0 BaseThreadInitThunk ntdll.dll :0x00007FF89CBC4830 RtlUserThreadStart ```
Pratik Borhade commented 2023-02-01 07:15:08 +01:00
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HI, does it still crash in latest builds?: https://builder.blender.org/download/daily/

HI, does it still crash in latest builds?: https://builder.blender.org/download/daily/
Pratik Borhade commented 2023-02-01 12:12:42 +01:00
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
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bruno commented 2023-02-14 17:59:49 +01:00
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Hi, Blender isn't detecting my card on daily build 3.5.0 d82ffb9787 (2024-02-01)

image

Hi, Blender isn't detecting my card on daily build 3.5.0 d82ffb9787c3 (2024-02-01) ![image](/attachments/cbaa39e4-8fa6-429e-989e-8d75faa3d333)
image.png
97 KiB
Pratik Borhade commented 2023-03-16 12:33:22 +01:00
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Hi, Blender isn't detecting my card on daily build 3.5.0

I think this is due to #104786

> Hi, Blender isn't detecting my card on daily build 3.5.0 I think this is due to #104786
Pratik Borhade commented 2023-07-20 08:54:12 +02:00
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Blender isn't detecting my card on daily build 3.5.0

Hi, is this still an issue? (sorry for less attention)

> Blender isn't detecting my card on daily build 3.5.0 Hi, is this still an issue? (sorry for less attention)
bruno commented 2023-07-20 12:12:28 +02:00
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Instead of crashing it shows "System is out of GPU memory".
Then, changing viewport back to solid allows F12 to render normally.

Instead of crashing it shows "System is out of GPU memory". Then, changing viewport back to solid allows F12 to render normally.
Pratik Borhade commented 2023-07-20 12:52:58 +02:00
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Looks like issue has changed over the time.
@brunocb , please open a new report for "out of memory" case.
Closing this for now.

Looks like issue has changed over the time. @brunocb , please open a new report for "out of memory" case. Closing this for now.
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