Add guides on how to manually collect bug report system information #58
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docs/handbook/bug_reports/making_good_bug_reports/images/windows_get_blender_version_command_line.jpg
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@ -23,32 +23,85 @@ Combine these details together and share them in your bug report form like this:
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## Blender Version
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## Blender Version
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Follow one of the guides below to obtain your Blender version number then
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Follow one of the guides below to obtain your Blender version number then
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share it on your bug reporting form like this: `Blender 4.1.1.0`
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share it on your bug reporting form.
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### Downloaded from Blender Website
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### Downloaded from Blender Website
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There are two main ways we recommend collecting Blender version. Through the
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command line, or through a GUI.
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#### Command line
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Open up a command prompt or terminal and run the command
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`/path/to/blender.exe --version`. You will find the Blender version,
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mod_moder marked this conversation as resolved
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commit date, hash, and branch *(Blender 4.2+)*. Combine these details together
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and include them on your report form like this:
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`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
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![](./images/windows_get_blender_version_command_line.jpg)
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#### GUI
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Navigate to where Blender is installed, right click on the file `blender.exe`
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Navigate to where Blender is installed, right click on the file `blender.exe`
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and select the `Properties` option. In the new window that appears, select
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and select the `Properties` option. In the new window that appears, select
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the `Details` tab and you will find the Blender version in the field
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the `Details` tab and you will find the Blender version in the field
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called `File Version`.
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called `File Version`. Include this on your bug report form like this:
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`Blender 4.1.1.0`
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![](./images/windows_get_blender_version.jpg)
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![](./images/windows_get_blender_version_gui.jpg)
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### Downloaded from Steam
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### Downloaded from Steam
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There are two main ways we recommend collecting Blender version. Through the
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command line, or through a GUI.
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#### Command line
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Open Steam, right click on Blender and select the option
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`Manage > Browse local files`. A file browser will appear showing where
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Blender is installed. Knowing where Blender is now installed, open a command
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prompt or terminal and run the command `/path/to/blender.exe --version`
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You will find the Blender version, commit date, hash, and branch *(Blender 4.2+)*.
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Combine these details together and include them on your report form like this:
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`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
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![](./images/windows_get_blender_version_steam_command_line.jpg)
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#### GUI
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Open Steam, right click on Blender and select the option
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Open Steam, right click on Blender and select the option
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`Manage > Browse local files`. A file browser will appear showing where
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`Manage > Browse local files`. A file browser will appear showing where
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Blender is installed. Right click on `blender.exe` and select
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Blender is installed. Right click on `blender.exe` and select
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the `Properties` option. In the new window that appears, select the `Details`
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the `Properties` option. In the new window that appears, select the `Details`
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tab and you will find the Blender version in the field called `File Version`.
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tab and you will find the Blender version in the field called `File Version`.
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Include this on your bug report form like this: `Blender 4.1.1.0`
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![](./images/windows_get_blender_version_steam.jpg)
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![](./images/windows_get_blender_version_steam_gui.jpg)
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### Downloaded from Microsoft Store
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### Downloaded from Microsoft Store
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There are two main ways we recommend collecting Blender version. Through the
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command line, or through a GUI.
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#### Command line
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Open up a command prompt or terminal and run the command
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`/path/to/blender.exe --version`. You will find the Blender version,
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commit date, hash, and branch *(Blender 4.2+)*. Combine these details together
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and include them on your report form like this:
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`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
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The path to Blender is usually:
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`C:\Program Files\WindowsApps\BlenderFoundation.EXTRA_DETAILS\Blender\blender.exe`
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![](./images/windows_get_blender_version_command_line.jpg)
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#### GUI
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Click on the Windows icon on the task bar and find Blender in your apps list.
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Click on the Windows icon on the task bar and find Blender in your apps list.
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Once you've found it, right click on Blender and select `More > App Settings`.
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Once you've found it, right click on Blender and select `More > App Settings`.
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The settings app will open and you will find the Blender version in the section
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The settings app will open and you will find the Blender version in the section
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`Specifications` in the field `Version`.
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`Specifications` in the field `Version`. Include this on your bug report form
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like this: `Blender 4.1.1.0`
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![](./images/windows_get_blender_version_microsoft_store.jpg)
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![](./images/windows_get_blender_version_microsoft_store.jpg)
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Reference in New Issue
Block a user
Just to make sure, does this approach might work in case if blender doesn't run?
Mainly, if there is issue with GPU context or windows drivers.
Version is handled as early as possible, without creating any GPU context.