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Add guides on how to manually collect bug report system information #58

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Alaska merged 39 commits from Alaska/blender-developer-docs:manual-system-information into main 2024-08-07 14:17:21 +02:00
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docs/handbook/bug_reports/making_good_bug_reports/linux_information.md
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@ -35,7 +35,12 @@ Run `echo $XDG_SESSION_TYPE` in a terminal.
## Graphics Card ## Graphics Card
TODO: Investigate how to get this info TODO: Pick an option: `lspci -k | grep -EA3 'VGA|3D|Display'` or `glxinfo -B`
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Philipp Oeser commented 2024-05-13 10:22:59 +02:00
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Maybe just mention both? (pointing out the advantage of glxinfo if available)

Maybe just mention both? (pointing out the advantage of `glxinfo` if available)
or something else?
`lspci` should be accessible on every Linux system, but the driver version is not
printed. `glxinfo` may need to be installed on some distros (Including Ubuntu),
but it prints GPU and driver version. `glxinfo` is usally proviede as part
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Philipp Oeser commented 2024-05-13 10:23:20 +02:00
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proviede > provided

proviede > provided
of `mesa-utils`, so the vast majority of distros should offer it.
## Blender Version ## Blender Version
@ -45,7 +50,9 @@ share it on your bug reporting form like this: `Blender 4.1.1`
### Downloaded from Blender Website ### Downloaded from Blender Website
Navigate to where Blender is installed and run `/path/to/blender --verison` Navigate to where Blender is installed and run `/path/to/blender --verison`
in a terminal. The Blender version can be found in the first line of the out. in a terminal. The Blender version can be found in the first line of the output.
![](../../../images/linux_get_blender_version.jpg)
TODO: Does this work when Blender can't open (It likely does if the GPU is too old, but what if the glibc version is too old)? If this does work, then do we want to do this on Windows and macOS as well? Linux users are more like to be comfortable with using the terminal than the average Windows and macOS user. TODO: Does this work when Blender can't open (It likely does if the GPU is too old, but what if the glibc version is too old)? If this does work, then do we want to do this on Windows and macOS as well? Linux users are more like to be comfortable with using the terminal than the average Windows and macOS user.
@ -53,8 +60,9 @@ TODO: Does this work when Blender can't open (It likely does if the GPU is too o
Open Steam, right click on Blender and select the option Open Steam, right click on Blender and select the option
`Manage > Browse local files`. A file browser will open displaying the path `Manage > Browse local files`. A file browser will open displaying the path
to where Blender is installed. Open a terminal and run /path/to/blender --verison`. to where Blender is installed. Open a terminal and run
The Blender version can be found in the first line of the out. `/path/to/blender --verison`. The Blender version can be found in the first line
of the output.
TODO: Add image TODO: Add image
@ -63,6 +71,4 @@ TODO: Add image
Open a terminal and run `snap list | grep blender`. In the output you will find Open a terminal and run `snap list | grep blender`. In the output you will find
Blender with a version numbder listed beside it. Blender with a version numbder listed beside it.
TODO: Add image ![](../../../images/linux_get_blender_version_snap.jpg)

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