blender/blender-developer-docs
7
8
Fork 38
Code Issues 3 Pull Requests 5 Activity

Add guides on how to manually collect bug report system information #58

Merged
Alaska merged 39 commits from Alaska/blender-developer-docs:manual-system-information into main 2024-08-07 14:17:21 +02:00
Conversation 15 Commits 39 Files Changed 27 +11 -11
1 changed files with 11 additions and 11 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files
Showing only changes of commit a9a4015d1f - Show all commits

22
docs/handbook/bug_reports/making_good_bug_reports/windows_information.md
View File

@ -12,7 +12,7 @@ version visible in the `System` tab. Copy it onto your bug report form like this
## Graphics Card
With `dxdiag`, navigate to the `Display` or `Render` tab and you will find
With `dxdiag` open, navigate to the `Display` or `Render` tab and you will find
the `Device name` and `Driver version` of your graphics card.
Combine these details together and share them in your bug report form like this:
@ -27,24 +27,24 @@ share it on your bug reporting form.
### Downloaded from Blender Website
There are two main ways we recommend collecting Blender version. Through the
command line, or through a GUI.
There are two main ways we recommend finding the Blender version.
Through the command line, or through a GUI.
#### Command line
Open up a command prompt or terminal and run the command
Open command prompt or terminal and run the command
`/path/to/blender.exe --version`. You will find the Blender version,
mod_moder marked this conversation as resolved
Iliya Katushenock commented 2024-05-17 11:03:46 +02:00
Review
Copy Link

Just to make sure, does this approach might work in case if blender doesn't run?
Mainly, if there is issue with GPU context or windows drivers.

Just to make sure, does this approach might work in case if blender doesn't run? Mainly, if there is issue with GPU context or windows drivers.
Sergey Sharybin commented 2024-05-17 11:43:16 +02:00
Review
Copy Link

Version is handled as early as possible, without creating any GPU context.

Version is handled as early as possible, without creating any GPU context.
👍 1
commit date, hash, and branch *(Blender 4.2+)*. Combine these details together
and include them on your report form like this:
`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
`Blender 4.2.0, branch: main, commit date: 2024-05-17 00:32, hash: 05617ed07d2b`
![](./images/windows_get_blender_version_command_line.jpg)
#### GUI
Navigate to where Blender is installed, right click on the file `blender.exe`
and select the `Properties` option. In the new window that appears, select
the `Details` tab and you will find the Blender version in the field
and select the `Properties` option. In the Properties window that appears,
select the `Details` tab and you will find the Blender version in the field
called `File Version`. Include this on your bug report form like this:
`Blender 4.1.1.0`
@ -52,18 +52,18 @@ called `File Version`. Include this on your bug report form like this:
### Downloaded from Steam
There are two main ways we recommend collecting Blender version. Through the
command line, or through a GUI.
There are two main ways we recommend finding the Blender version.
Through the command line, or through a GUI.
#### Command line
Open Steam, right click on Blender and select the option
`Manage > Browse local files`. A file browser will appear showing where
Blender is installed. Knowing where Blender is now installed, open a command
Blender is installed. Knowing where Blender is now installed, open command
prompt or terminal and run the command `/path/to/blender.exe --version`
You will find the Blender version, commit date, hash, and branch *(Blender 4.2+)*.
Combine these details together and include them on your report form like this:
`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
`Blender 4.2.0, branch: main, commit date: 2024-05-17 00:32, hash: 05617ed07d2b`
![](./images/windows_get_blender_version_steam_command_line.jpg)