Add guides on how to manually collect bug report system information #58
@ -12,7 +12,7 @@ version visible in the `System` tab. Copy it onto your bug report form like this
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## Graphics Card
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## Graphics Card
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With `dxdiag`, navigate to the `Display` or `Render` tab and you will find
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With `dxdiag` open, navigate to the `Display` or `Render` tab and you will find
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the `Device name` and `Driver version` of your graphics card.
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the `Device name` and `Driver version` of your graphics card.
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Combine these details together and share them in your bug report form like this:
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Combine these details together and share them in your bug report form like this:
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@ -27,24 +27,24 @@ share it on your bug reporting form.
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### Downloaded from Blender Website
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### Downloaded from Blender Website
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There are two main ways we recommend collecting Blender version. Through the
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There are two main ways we recommend finding the Blender version.
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command line, or through a GUI.
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Through the command line, or through a GUI.
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#### Command line
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#### Command line
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Open up a command prompt or terminal and run the command
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Open command prompt or terminal and run the command
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`/path/to/blender.exe --version`. You will find the Blender version,
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`/path/to/blender.exe --version`. You will find the Blender version,
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mod_moder marked this conversation as resolved
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commit date, hash, and branch *(Blender 4.2+)*. Combine these details together
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commit date, hash, and branch *(Blender 4.2+)*. Combine these details together
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and include them on your report form like this:
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and include them on your report form like this:
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`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
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`Blender 4.2.0, branch: main, commit date: 2024-05-17 00:32, hash: 05617ed07d2b`
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![](./images/windows_get_blender_version_command_line.jpg)
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![](./images/windows_get_blender_version_command_line.jpg)
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#### GUI
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#### GUI
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Navigate to where Blender is installed, right click on the file `blender.exe`
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Navigate to where Blender is installed, right click on the file `blender.exe`
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and select the `Properties` option. In the new window that appears, select
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and select the `Properties` option. In the Properties window that appears,
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the `Details` tab and you will find the Blender version in the field
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select the `Details` tab and you will find the Blender version in the field
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called `File Version`. Include this on your bug report form like this:
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called `File Version`. Include this on your bug report form like this:
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`Blender 4.1.1.0`
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`Blender 4.1.1.0`
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@ -52,18 +52,18 @@ called `File Version`. Include this on your bug report form like this:
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### Downloaded from Steam
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### Downloaded from Steam
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There are two main ways we recommend collecting Blender version. Through the
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There are two main ways we recommend finding the Blender version.
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command line, or through a GUI.
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Through the command line, or through a GUI.
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#### Command line
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#### Command line
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Open Steam, right click on Blender and select the option
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Open Steam, right click on Blender and select the option
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`Manage > Browse local files`. A file browser will appear showing where
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`Manage > Browse local files`. A file browser will appear showing where
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Blender is installed. Knowing where Blender is now installed, open a command
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Blender is installed. Knowing where Blender is now installed, open command
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prompt or terminal and run the command `/path/to/blender.exe --version`
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prompt or terminal and run the command `/path/to/blender.exe --version`
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You will find the Blender version, commit date, hash, and branch *(Blender 4.2+)*.
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You will find the Blender version, commit date, hash, and branch *(Blender 4.2+)*.
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Combine these details together and include them on your report form like this:
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Combine these details together and include them on your report form like this:
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`Blender 4.2.0 - branch: main - commit date: 2024-05-17 00:32 - hash: 05617ed07d2b`
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`Blender 4.2.0, branch: main, commit date: 2024-05-17 00:32, hash: 05617ed07d2b`
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![](./images/windows_get_blender_version_steam_command_line.jpg)
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![](./images/windows_get_blender_version_steam_command_line.jpg)
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Reference in New Issue
Block a user
Just to make sure, does this approach might work in case if blender doesn't run?
Mainly, if there is issue with GPU context or windows drivers.
Version is handled as early as possible, without creating any GPU context.