Unable to start Blender 3.5 on MacOS 10.15 #106905

New Issue

Papernoise · 2023-04-13T15:24:04+02:00

Papernoise commented

2023-04-13 15:24:04 +02:00

System Information
Operating system: MacOS 10.15.7
Graphics card: Intel(R) UHD Graphics 630 (Mac Mini 2018)

Blender Version
Broken: 3.5
Worked: 3.4.1

Short description of error

After I launch Blender the window appears, but Blender is totally unresponsive and slow and I have to force quit it.
The issue happens before importing any previous settings, addons etc., i.e. with the application in a "blank slate" sate.

Exact steps for others to reproduce the error
Launch Blender.

Further Info
when launched from terminal I can see this error:

2023-04-13 15:10:19.017 Blender[4225:172568] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}

**System Information** Operating system: MacOS 10.15.7 Graphics card: Intel(R) UHD Graphics 630 (Mac Mini 2018) **Blender Version** Broken: 3.5 Worked: 3.4.1 **Short description of error** After I launch Blender the window appears, but Blender is totally unresponsive and slow and I have to force quit it. The issue happens before importing any previous settings, addons etc., i.e. with the application in a "blank slate" sate. **Exact steps for others to reproduce the error** Launch Blender. **Further Info** when launched from terminal I can see this error: `2023-04-13 15:10:19.017 Blender[4225:172568] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}`

Papernoise added the

labels 2023-04-13 15:24:05 +02:00

Jason Fielder added

and removed

labels 2023-04-13 18:01:14 +02:00

Pratik Borhade commented

2023-04-13 18:11:14 +02:00

Hi, thanks for the report.
@Papernoise , @Jason-Fielder we already have a similar report, see: #106319
I'll close the other report as duplicate.
Priority is raised already so I assume @Jason-Fielder is able to confirm this issue

Hi, thanks for the report. @Papernoise , @Jason-Fielder we already have a similar report, see: #106319 I'll close the other report as duplicate. Priority is raised already so I assume @Jason-Fielder is able to confirm this issue

Pratik Borhade added

and removed

labels 2023-04-13 18:11:29 +02:00

Pratik Borhade referenced this issue

2023-04-13 18:13:21 +02:00

Freezing when opened, Metal shader compilation error #106319

Papernoise commented

2023-04-14 08:29:07 +02:00

Ah sorry, hadn't found the other issue when doing a search.
Let me know if there's some further troubleshooting I can do!

Ah sorry, hadn't found the other issue when doing a search. Let me know if there's some further troubleshooting I can do!

Michael Parkin-White commented

2023-04-14 12:10:15 +02:00

Yeah, we have confirmed this one and are looking into a solution.

Philipp Oeser added the

Module

Viewport & EEVEE

label 2023-04-19 09:38:30 +02:00

Pratik Borhade referenced this issue

2023-06-12 07:50:19 +02:00

Blender 3.5.1 does not run / is completely locked on macOS Catalina 10.15.7 #108827

Matt-Rue commented

2023-06-28 21:56:37 +02:00

Just checked: same issue on 3.6:

Device with name Intel(R) Iris(TM) Plus Graphics supports metal minimum requirements
METAL API - DETECTED GPU: Intel(R) Iris(TM) Plus Graphics
 2023-06-28 21:55:22.985 Blender[11940:898483] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}
 2023-06-28 21:55:53.466 Blender[11940:898483] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}

Just checked: same issue on 3.6: ``` Device with name Intel(R) Iris(TM) Plus Graphics supports metal minimum requirements METAL API - DETECTED GPU: Intel(R) Iris(TM) Plus Graphics 2023-06-28 21:55:22.985 Blender[11940:898483] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error} 2023-06-28 21:55:53.466 Blender[11940:898483] Failed to create PSO for shader: workbench_smaa_stage_1 error Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error} ```

Michael Parkin-White commented

2023-06-29 12:37:38 +02:00

After investigation on this, Intel GPUs running 10.15.7 are outside of the required feature set scope for the Metal backend, so this will either require use of the OpenGL backend, or upgrading to a more recent OS.

Pratik Borhade referenced this issue

2023-07-04 06:31:31 +02:00

Blender 3.6, 3.5.1 and 3.5.0 unresponsive on MacBook Pro #109637

Jason Fielder referenced a pull request that will close this issue

2023-07-10 16:33:37 +02:00

Fix #106905: Increase OS version requirement for Metal on Intel #109921

Jeroen Bakker referenced this issue from a commit

2023-07-11 09:03:58 +02:00

Fix #106905: Increase OS version requirement for Metal on Intel

Jeroen Bakker closed this issue

2023-07-11 09:03:59 +02:00

Blender Bot added