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Blender Crashing when switching to render viewport (CYCLES) #107419

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opened 2023-04-28 02:33:01 +02:00 by Gabe-Devers · 12 comments
Gabe-Devers commented 2023-04-28 02:33:01 +02:00
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System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: AMD Radeon RX 6700 XT ATI Technologies Inc. 4.5.0 Core Profile Context 23.4.3.230420

Blender Version
Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: e1ccd9d4a1d3
Worked: (newest version of Blender that worked as expected)

Short description of error
Switching to render viewport causing blender to crash. Rendering normally works

Exact steps for others to reproduce the error
Enable Cycles rendering
Press the rendering viewport option

(this could be as a result of installing my new gpu (RX 6700 xt) today)

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: AMD Radeon RX 6700 XT ATI Technologies Inc. 4.5.0 Core Profile Context 23.4.3.230420 **Blender Version** Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: `e1ccd9d4a1d3` Worked: (newest version of Blender that worked as expected) **Short description of error** Switching to render viewport causing blender to crash. Rendering normally works **Exact steps for others to reproduce the error** Enable Cycles rendering Press the rendering viewport option (this could be as a result of installing my new gpu (RX 6700 xt) today)
brokenBlender.blend
856 KiB
Gabe-Devers added the
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Richard Antalik commented 2023-04-28 05:58:38 +02:00
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this could be as a result of installing my new gpu (RX 6700 xt) today
That is quite possible.

Please download alpha build from https://builder.blender.org/download/daily andrun file blender_debug_log.cmd. After crash upload created files. Check debug log file and if .crash.txt file is mentioned at the end, please upload that file as well.

> this could be as a result of installing my new gpu (RX 6700 xt) today That is quite possible. Please download alpha build from https://builder.blender.org/download/daily andrun file `blender_debug_log.cmd`. After crash upload created files. Check debug log file and if .crash.txt file is mentioned at the end, please upload that file as well.
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Gabe-Devers commented 2023-04-28 18:56:27 +02:00
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Here is the requested files. I did not seem to find a crash.txt mentioned at the end.

Here is the requested files. I did not seem to find a crash.txt mentioned at the end.
blender_system_info.txt
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blender_debug_output.txt
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Richard Antalik commented 2023-04-29 05:02:48 +02:00
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Can you check if crash happens when you use CPU for rendering?

Can you check if crash happens when you use CPU for rendering?
Gabe-Devers commented 2023-04-30 05:24:38 +02:00
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Sorry for the late reply.

Setting it to CPU for rendering also seems to crash.

Sorry for the late reply. Setting it to CPU for rendering also seems to crash.
Richard Antalik commented 2023-05-01 06:17:45 +02:00
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Thanks for update, I think, it's less likely to be GPU related issue then. Can you upload logs as requested previously when rendering with CPU? Prehaps there will be more info.

Also check if this happens with alpha build from https://builder.blender.org/download/daily/

Thanks for update, I think, it's less likely to be GPU related issue then. Can you upload logs as requested previously when rendering with CPU? Prehaps there will be more info. Also check if this happens with alpha build from https://builder.blender.org/download/daily/
Richard Antalik commented 2023-05-01 06:18:17 +02:00
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Sorry, messed up the link - should be https://builder.blender.org/download/daily/

Sorry, messed up the link - should be https://builder.blender.org/download/daily/
Gabe-Devers commented 2023-05-08 03:16:51 +02:00
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I cant even launch into blender. Launching it just outputs the files I sent last time. Could it be an issue with rendering kernels?

I cant even launch into blender. Launching it just outputs the files I sent last time. Could it be an issue with rendering kernels?
Richard Antalik commented 2023-05-09 17:33:48 +02:00
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Ah sorry, I have requested that twice. I can't tell what is happening in your case at all. Given your sample file is pretty much default startup file, it shouldn't crash with GPU or CPU rendering. And since there aren't any similar reports I suspect system issues with your machine. Personally I would do some stress tests to exclude HW and then reinstall OS.

AFAIK rendering kernels are managed by GPU drivers, so it could be a factor. These aren't initialized or used at all when blender starts, so it should not cause crash.

Ah sorry, I have requested that twice. I can't tell what is happening in your case at all. Given your sample file is pretty much default startup file, it shouldn't crash with GPU or CPU rendering. And since there aren't any similar reports I suspect system issues with your machine. Personally I would do some stress tests to exclude HW and then reinstall OS. AFAIK rendering kernels are managed by GPU drivers, so it could be a factor. These aren't initialized or used at all when blender starts, so it should not cause crash.
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Pratik Borhade commented 2023-05-10 05:43:57 +02:00
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Unable to replicate either.
I'm not able to access system info file uploaded at #107419 (comment). Could you re-share system info with us?: Help > Save System Info
Log file has not captured any details about crash.
Please check whether eventviewer and Reliability Monitor has captured any info related to crash

**System Information**
Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3050 Laptop
Unable to replicate either. I'm not able to access system info file uploaded at https://projects.blender.org/blender/blender/issues/107419#issuecomment-931434. Could you re-share system info with us?: `Help > Save System Info` Log file has not captured any details about crash. Please check whether [eventviewer](https://learn.microsoft.com/en-us/shows/inside/event-viewer) and [Reliability Monitor](https://techcommunity.microsoft.com/t5/ask-the-performance-team/using-reliability-monitor-for-troubleshooting/ba-p/372962) has captured any info related to crash ``` **System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3050 Laptop ```
Richard Antalik commented 2023-05-10 18:01:10 +02:00
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@PratikPB2123 the file is empty, probably because blender crashes even before it initializes python interpreter.

@PratikPB2123 the file is empty, probably because blender crashes even before it initializes python interpreter.
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Gabe-Devers commented 2023-05-12 19:41:05 +02:00
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Seems like there was some left over NVIDIA Driver files. Uninstalling those seems to have fixed it.

Thank you for helping me with this.

Seems like there was some left over NVIDIA Driver files. Uninstalling those seems to have fixed it. Thank you for helping me with this.
Richard Antalik commented 2023-05-13 01:05:05 +02:00
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Thanks for update, will close then.

Thanks for update, will close then.
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