Blender crashes when trying to open the asset browser #111246

Closed
opened 2023-08-18 03:20:01 +02:00 by Piero · 8 comments

System Information
Operating system: Windows-10-10.0.22621-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 531.61

Blender Version
Broken: version: 3.6.2, branch: blender-v3.6-release, commit date: 2023-08-16 16:43, hash: e53e55951e7a
Worked: (newest version of Blender that worked as expected)

Short description of error
A similar issue was reported before: #106255 (comment)

Exact steps for others to reproduce the error
With Blender 3.6.1, the issue wasn't gone, but I was at least able to open the asset browser, and drop a few of them into the viewport before Blender would crash.

With the latest update 3.6.2, now just trying to open the asset browser causes Blender to crash right away.

See the screen capture attached.
The log file is attached too.

**System Information** Operating system: Windows-10-10.0.22621-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 531.61 **Blender Version** Broken: version: 3.6.2, branch: blender-v3.6-release, commit date: 2023-08-16 16:43, hash: `e53e55951e7a` Worked: (newest version of Blender that worked as expected) **Short description of error** A similar issue was reported before: https://projects.blender.org/blender/blender/issues/106255#issuecomment-932005 **Exact steps for others to reproduce the error** With Blender 3.6.1, the issue wasn't gone, but I was at least able to open the asset browser, and drop a few of them into the viewport before Blender would crash. With the latest update 3.6.2, now just trying to open the asset browser causes Blender to crash right away. See the screen capture attached. The log file is attached too.
Piero added the
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labels 2023-08-18 03:20:02 +02:00
Member

Hi, thanks for the report. I'm not able to confirm in 4.0 and 3.6

Could you check with factory reset?: File > Defaults > Load Factory Settings
Very likely a particular file/asset from the library folder is causing the crash. Could you identify the exact culprit, then share it here?

Hi, thanks for the report. I'm not able to confirm in 4.0 and 3.6 Could you check with factory reset?: `File > Defaults > Load Factory Settings` Very likely a particular file/asset from the library folder is causing the crash. Could you identify the exact culprit, then share it here?
Pratik Borhade added
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labels 2023-08-18 05:28:23 +02:00
Iliya Katushenock added the
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labels 2023-08-18 12:15:50 +02:00
Member

Could it be because the file browser property is set to maximized area?: #111297

Could it be because the file browser property is set to `maximized area`?: #111297
Author

Thanks for looking into this, @PratikPB2123

I can confirm the culprit is Poly Haven Assets. Once I deleted its path, the asset browser worked fine.
There's something wrong with their assets, or their plugin, that's causing this issue.

I think it's safe to assume we can close the bug I submitted here.

Thanks

Thanks for looking into this, @PratikPB2123 I can confirm the culprit is Poly Haven Assets. Once I deleted its path, the asset browser worked fine. There's something wrong with their assets, or their plugin, that's causing this issue. I think it's safe to assume we can close the bug I submitted here. Thanks

Someone else has reported a similar bug, with the same stack trace, to Poly Haven as well: https://github.com/Poly-Haven/polyhavenassets/issues/81

I believe this is a legitimate bug we need to fix on Blender side but for that we do need to be able to reproduce this consistently. I'll keep an eye out on their tracker as well.

@mont29 Do you see something obvious in the is_minversion_older_than_blender code path that would cause an access violation? My first thought is that fd->filesdna might really be null, but we won't see the assert in retail builds etc.

Someone else has reported a similar bug, with the same stack trace, to Poly Haven as well: https://github.com/Poly-Haven/polyhavenassets/issues/81 I believe this is a legitimate bug we need to fix on Blender side but for that we do need to be able to reproduce this consistently. I'll keep an eye out on their tracker as well. @mont29 Do you see something obvious in the `is_minversion_older_than_blender` code path that would cause an access violation? My first thought is that `fd->filesdna` might really be null, but we won't see the assert in retail builds etc.
Pratik Borhade added
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labels 2023-08-21 06:18:01 +02:00
Bastien Montagne added
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labels 2023-08-21 09:58:08 +02:00

If the read blend file is corrupted, then yes, sure... but there's not much that can be done here tbh. Especially if we do not have the broken file (or a full proper backtrace at least)!

Note that if fd->filesdna is null, it would have been caught in the first step of the caller function blo_decode_and_check (if (read_file_dna(fd, &error_message) == false)).

And the report on polyhaven is not the same, since in their case it does report a missing DNA block.

If the read blend file is corrupted, then yes, sure... but there's not much that can be done here tbh. Especially if we do not have the broken file (or a full proper backtrace at least)! Note that if `fd->filesdna` is null, it would have been caught in the first step of the caller function `blo_decode_and_check` (`if (read_file_dna(fd, &error_message) == false)`). And the report on polyhaven is not the same, since in their case it does report a missing DNA block.
Member

Is this related #111235 ?

Is this related #111235 ?

This is indeed almost certainly the same issue as #111235, can be merged imho.

This is indeed almost certainly the same issue as #111235, can be merged imho.

Closing as a duplicate since the other bug provided the necessary file to reproduce/fix the issue.

Closing as a duplicate since the other bug provided the necessary file to reproduce/fix the issue.
Blender Bot added
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labels 2023-08-21 20:27:38 +02:00
Jesse Yurkovich added
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Archived
labels 2023-08-21 20:27:46 +02:00
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Reference: blender/blender#111246
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