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Crash: repeatedly selecting Cycles while Optix Denoiser is enabled #114123

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opened 2023-10-24 21:35:50 +02:00 by Blended-Toast · 17 comments
Blended-Toast commented 2023-10-24 21:35:50 +02:00
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System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 545.84

Blender Version
Broken: version: 4.1.0 Alpha, branch: main, commit date: 2023-10-23 22:43, hash: 515d25fbedff

Short description of error
Repeatedly and quickly selecting Cycles while having Optix Denoiser on, crashes Blender and/or breaks the Optix denoiser.

Exact steps for others to reproduce the error
-> Rendered View & enable Cycles with Optix Denoiser
-> quickly and repeatedly select cycles again from the dropdown menu
seems to only crash when done very quickly

often the Optix DN breaks after 2-4 times selecting Cycles again. (after which it can still crash)

sometimes crashes after 3 tries, other times it doesn't crash after a lot more tries
if it doesn't happen, restarting blender seems to make it more likely again

Render Device CPU/GPU doesn't matter

edit: could be related to this report: #114125

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 545.84 **Blender Version** Broken: version: 4.1.0 Alpha, branch: main, commit date: 2023-10-23 22:43, hash: `515d25fbedff` **Short description of error** Repeatedly and quickly selecting Cycles while having Optix Denoiser on, crashes Blender and/or breaks the Optix denoiser. **Exact steps for others to reproduce the error** -> Rendered View & enable Cycles with Optix Denoiser -> quickly and repeatedly select cycles again from the dropdown menu seems to only crash when done very quickly often the Optix DN breaks after 2-4 times selecting Cycles again. (after which it can still crash) sometimes crashes after 3 tries, other times it doesn't crash after a lot more tries if it doesn't happen, restarting blender seems to make it more likely again Render Device CPU/GPU doesn't matter edit: could be related to this report: #114125
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Ian Failing commented 2023-10-25 01:39:13 +02:00
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Unable to reproduce
Operating system: Windows-10-10.0.23570-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.09
version: 4.1.0 Alpha git main 7b7cef7998 svn 63534

Unable to reproduce Operating system: Windows-10-10.0.23570-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.09 version: 4.1.0 Alpha git main 7b7cef7998a svn 63534
Richard Antalik commented 2023-10-25 16:10:06 +02:00
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Can't repro on Linux with RTX3060

Can't repro on Linux with RTX3060
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Richard Antalik commented 2023-10-25 16:10:13 +02:00
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Can't repro on Linux with RTX3060

Can't repro on Linux with RTX3060
Richard Antalik commented 2023-10-25 16:10:24 +02:00
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Oops wrong button

Oops wrong button
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Pratik Borhade commented 2023-11-03 11:32:12 +01:00
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Hi, unable to confirm either in 4.1

**System Information**
Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 532.03

@Blended-Toast , can you share crash logs?:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).2019_12_04_upload_icon_developer_blender_org.png

Hi, unable to confirm either in 4.1 ``` **System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 532.03 ``` @Blended-Toast , can you share crash logs?: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)
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Pratik Borhade commented 2023-11-06 12:26:21 +01:00
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Exception module is nvcuda64.dll which is part of NVIDIA/CUDA drivers.
Could it be due to recent GPU drivers 4.6.0 NVIDIA 546.01?
Have you tried clean installation of drivers?

Also, do we require specific file to trigger the crash?

Exception module is `nvcuda64.dll` which is part of NVIDIA/CUDA drivers. Could it be due to recent GPU drivers `4.6.0 NVIDIA 546.01`? Have you tried clean installation of drivers? Also, do we require specific file to trigger the crash?
Pratik Borhade commented 2023-11-07 05:35:38 +01:00
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Unable to confirm the crash with newer NVIDIA drivers. But we also have similar crash report: #114548

Unable to confirm the crash with newer NVIDIA drivers. But we also have similar crash report: #114548
Blended-Toast commented 2023-11-07 17:38:38 +01:00
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After doing a clean driver install it unfortunately still crashes.
No, you don't need a specific file, it happens in the startup file.

Crash logs after clean install:

After doing a clean driver install it unfortunately still crashes. No, you don't need a specific file, it happens in the startup file. Crash logs after clean install:
blender_debug_output.txt
178 KiB
blender.crash.txt
11 KiB
blender_system_info.txt
23 KiB
Pratik Borhade commented 2023-11-08 12:24:31 +01:00
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Still unable to redo this crash but crash logs/faulting module suggests this is related to #114548

Still unable to redo this crash but crash logs/faulting module suggests this is related to #114548
Mikael-Stadius commented 2023-12-06 16:35:03 +01:00
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I was experiencing the crashes after updating from Blender 3.6 to 4 (both on Ubuntu and Windows 11). After the update I chose to import settings from blender 3.6. As suggested here I reset the settings (Edit > Preferences > burger menu in bottom left corner > Load factory preferences ) and after this the crashing stopped.

Before resetting the settings i also tried updating and downgrading both the graphics card driver and Blender but the crash was still happening, also in Blender 3.6.

I have GeForce RTX 3070 Mobile graphics card.

I was experiencing the crashes after updating from Blender 3.6 to 4 (both on Ubuntu and Windows 11). After the update I chose to import settings from blender 3.6. As suggested [here](https://www.reddit.com/r/blender/comments/17v55md/blender_40_crashes_when_using_optix_denoiser/) I reset the settings (Edit > Preferences > burger menu in bottom left corner > Load factory preferences ) and after this the crashing stopped. **Before** resetting the settings i also tried updating and downgrading both the graphics card driver and Blender but the crash was still happening, also in Blender 3.6. I have GeForce RTX 3070 Mobile graphics card.
Pratik Borhade commented 2023-12-07 04:53:40 +01:00
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Managed to replicate the crash with OptiX denoiser and OptiX render device.
Confirming.

Managed to replicate the crash with OptiX denoiser and OptiX render device. Confirming.
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Logan97 commented 2024-01-16 18:20:04 +01:00
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I get this crash as well. rtx 4080 driver version 546.33, blender version 4.0.2

I get this crash as well. rtx 4080 driver version 546.33, blender version 4.0.2
Pratik Borhade commented 2024-01-17 04:47:36 +01:00
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Guess this has been fixed in newer driver-version release: 546.33
@Blended-Toast , can you check?

Guess this has been fixed in newer driver-version release: 546.33 @Blended-Toast , can you check?
Blended-Toast commented 2024-01-17 13:46:58 +01:00
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@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash.
Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.

@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash. Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.
Logan97 commented 2024-01-17 21:55:08 +01:00
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@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash.
Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.

Same here I tried on the new 4.1.0 alpha and havent had any crashes.

> @PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash. > Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver. Same here I tried on the new 4.1.0 alpha and havent had any crashes.
Pratik Borhade commented 2024-01-18 04:08:38 +01:00
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Good to know, closing then.

Good to know, closing then.
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