Crash: repeatedly selecting Cycles while Optix Denoiser is enabled #114123

New Issue

Blended-Toast · 2023-10-24T21:35:50+02:00

Blended-Toast commented

2023-10-24 21:35:50 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 545.84

Blender Version
Broken: version: 4.1.0 Alpha, branch: main, commit date: 2023-10-23 22:43, hash: 515d25fbedff

Short description of error
Repeatedly and quickly selecting Cycles while having Optix Denoiser on, crashes Blender and/or breaks the Optix denoiser.

Exact steps for others to reproduce the error
-> Rendered View & enable Cycles with Optix Denoiser
-> quickly and repeatedly select cycles again from the dropdown menu
seems to only crash when done very quickly

often the Optix DN breaks after 2-4 times selecting Cycles again. (after which it can still crash)

sometimes crashes after 3 tries, other times it doesn't crash after a lot more tries
if it doesn't happen, restarting blender seems to make it more likely again

Render Device CPU/GPU doesn't matter

edit: could be related to this report: #114125

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 545.84 **Blender Version** Broken: version: 4.1.0 Alpha, branch: main, commit date: 2023-10-23 22:43, hash: `515d25fbedff` **Short description of error** Repeatedly and quickly selecting Cycles while having Optix Denoiser on, crashes Blender and/or breaks the Optix denoiser. **Exact steps for others to reproduce the error** -> Rendered View & enable Cycles with Optix Denoiser -> quickly and repeatedly select cycles again from the dropdown menu seems to only crash when done very quickly often the Optix DN breaks after 2-4 times selecting Cycles again. (after which it can still crash) sometimes crashes after 3 tries, other times it doesn't crash after a lot more tries if it doesn't happen, restarting blender seems to make it more likely again Render Device CPU/GPU doesn't matter edit: could be related to this report: #114125

Blended-Toast added the

labels 2023-10-24 21:35:50 +02:00

Ian Failing commented

2023-10-25 01:39:13 +02:00

Unable to reproduce
Operating system: Windows-10-10.0.23570-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.09
version: 4.1.0 Alpha git main 7b7cef7998 svn 63534

Unable to reproduce Operating system: Windows-10-10.0.23570-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 550.09 version: 4.1.0 Alpha git main 7b7cef7998a svn 63534

Richard Antalik commented

2023-10-25 16:10:06 +02:00

Can't repro on Linux with RTX3060

Richard Antalik closed this issue

2023-10-25 16:10:08 +02:00

Blender Bot added

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labels 2023-10-25 16:10:12 +02:00

Richard Antalik commented

2023-10-25 16:10:13 +02:00

Can't repro on Linux with RTX3060

Richard Antalik commented

2023-10-25 16:10:24 +02:00

Oops wrong button

Richard Antalik reopened this issue

2023-10-25 16:10:27 +02:00

Blender Bot added

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labels 2023-10-25 16:10:29 +02:00

Pratik Borhade commented

2023-11-03 11:32:12 +01:00

Hi, unable to confirm either in 4.1

**System Information**
Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 532.03

@Blended-Toast , can you share crash logs?:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Hi, unable to confirm either in 4.1 ``` **System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 532.03 ``` @Blended-Toast , can you share crash logs?: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade added

Status

Needs Information from User

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Status

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labels 2023-11-03 11:32:20 +01:00

Blended-Toast commented

2023-11-03 20:10:47 +01:00

No description provided.

blender_debug_output.txt

248 KiB

blender_system_info.txt

23 KiB

blender.crash.txt

11 KiB

Pratik Borhade commented

2023-11-06 12:26:21 +01:00

Exception module is nvcuda64.dll which is part of NVIDIA/CUDA drivers.
Could it be due to recent GPU drivers 4.6.0 NVIDIA 546.01?
Have you tried clean installation of drivers?

Also, do we require specific file to trigger the crash?

Exception module is `nvcuda64.dll` which is part of NVIDIA/CUDA drivers. Could it be due to recent GPU drivers `4.6.0 NVIDIA 546.01`? Have you tried clean installation of drivers? Also, do we require specific file to trigger the crash?

Pratik Borhade referenced this issue

2023-11-07 04:32:47 +01:00

The render crashes with the OptiX denoiser option #114548

Pratik Borhade referenced this issue

2023-11-07 04:45:34 +01:00

Blender Crash Problem #114551

Pratik Borhade commented

2023-11-07 05:35:38 +01:00

Unable to confirm the crash with newer NVIDIA drivers. But we also have similar crash report: #114548

Blended-Toast commented

2023-11-07 17:38:38 +01:00

After doing a clean driver install it unfortunately still crashes.
No, you don't need a specific file, it happens in the startup file.

Crash logs after clean install:

After doing a clean driver install it unfortunately still crashes. No, you don't need a specific file, it happens in the startup file. Crash logs after clean install:

blender_debug_output.txt

178 KiB

blender_system_info.txt

23 KiB

blender.crash.txt

11 KiB

Pratik Borhade commented

2023-11-08 12:24:31 +01:00

Still unable to redo this crash but crash logs/faulting module suggests this is related to #114548

Mikael-Stadius commented

2023-12-06 16:35:03 +01:00

I was experiencing the crashes after updating from Blender 3.6 to 4 (both on Ubuntu and Windows 11). After the update I chose to import settings from blender 3.6. As suggested here I reset the settings (Edit > Preferences > burger menu in bottom left corner > Load factory preferences ) and after this the crashing stopped.

Before resetting the settings i also tried updating and downgrading both the graphics card driver and Blender but the crash was still happening, also in Blender 3.6.

I have GeForce RTX 3070 Mobile graphics card.

I was experiencing the crashes after updating from Blender 3.6 to 4 (both on Ubuntu and Windows 11). After the update I chose to import settings from blender 3.6. As suggested [here](https://www.reddit.com/r/blender/comments/17v55md/blender_40_crashes_when_using_optix_denoiser/) I reset the settings (Edit > Preferences > burger menu in bottom left corner > Load factory preferences ) and after this the crashing stopped. **Before** resetting the settings i also tried updating and downgrading both the graphics card driver and Blender but the crash was still happening, also in Blender 3.6. I have GeForce RTX 3070 Mobile graphics card.

Pratik Borhade commented

2023-12-07 04:53:40 +01:00

Managed to replicate the crash with OptiX denoiser and OptiX render device.
Confirming.

Managed to replicate the crash with OptiX denoiser and OptiX render device. Confirming.

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Needs Information from User

labels 2023-12-07 04:53:55 +01:00

Logan97 commented

2024-01-16 18:20:04 +01:00

I get this crash as well. rtx 4080 driver version 546.33, blender version 4.0.2

Pratik Borhade commented

2024-01-17 04:47:36 +01:00

Guess this has been fixed in newer driver-version release: 546.33
@Blended-Toast , can you check?

Guess this has been fixed in newer driver-version release: 546.33 @Blended-Toast , can you check?

Blended-Toast commented

2024-01-17 13:46:58 +01:00

@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash.
Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.

@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash. Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.

Logan97 commented

2024-01-17 21:55:08 +01:00

@PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash.
Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver.

Same here I tried on the new 4.1.0 alpha and havent had any crashes.

> @PratikPB2123 Yes it seems to be fixed (for me at least). Both the Denoiser breaking and the crash. > Just tried it a bunch of times with the newest 4.1.0 Alpha on the 546.33 driver. Same here I tried on the new 4.1.0 alpha and havent had any crashes.

Pratik Borhade commented

2024-01-18 04:08:38 +01:00

Good to know, closing then.

Pratik Borhade closed this issue

2024-01-18 04:08:41 +01:00

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labels 2024-01-18 04:09:48 +01:00