Crash when attempting to render on Snapdragon X Elite #125551

New Issue

Mika-Hintz · 2024-07-28T01:17:07+02:00

Mika-Hintz commented

2024-07-28 01:17:07 +02:00

System Information
Operating system: Windows 11 Home ARM64 (10.0.26100)
Graphics card: Adreno X1-85

Blender Version
Broken: 4.3.0 ARM64 (from the daily builds tab)

Short description of error
When trying to render an image, Blender becomes unresponsive and later crashes

Exact steps for others to reproduce the error
Always happens when attempting to render

**System Information** Operating system: Windows 11 Home ARM64 (10.0.26100) Graphics card: Adreno X1-85 **Blender Version** Broken: 4.3.0 ARM64 (from the daily builds tab) **Short description of error** When trying to render an image, Blender becomes unresponsive and later crashes **Exact steps for others to reproduce the error** Always happens when attempting to render

Mika-Hintz added the

labels 2024-07-28 01:17:08 +02:00

Alaska commented

2024-07-28 03:23:30 +02:00

Can you share the crash log with us? https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#crash-log

Can you also share more information.

What steps are you using to render the image?
What render engine are you using?
What version of Blender are you using (This includes commit date and hash)
Does this happen in all scenes or only some?
What GPU drivers do you have?
- This information can be found by selecting Help -> Save System Information from the top of Blender, saving it somewhere, and sharing it with us.

Can you share the crash log with us? https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#crash-log Can you also share more information. - What steps are you using to render the image? - What render engine are you using? - What version of Blender are you using (This includes commit date and hash) - Does this happen in all scenes or only some? - What GPU drivers do you have? - This information can be found by selecting `Help -> Save System Information` from the top of Blender, saving it somewhere, and sharing it with us.

Alaska added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2024-07-28 03:23:51 +02:00

Mika-Hintz commented

2024-07-28 05:43:22 +02:00

"What steps are you using to render the image?"
I used the default scene as test. I pressed F12 as hotkey, but also tried selecting it via the GUI. I did not do anything else, but please feel free to tell me if I need to try something else

"What render engine are you using?"
EEVEE is the one crashing. Cycles via the CPU works

"What version of Blender are you using (This included commit date and hash)"
Date: 2024-06-06 21:19
Hash: 7daf5a9483

"Does this happen in all scenes or only some?"
It always happens, regardless the scene, when using EEVEE

"What GPU drivers do you have?"
I don't know if this is what you mean, but this I find under GPU -> Version:
'4.6 (Core Profile) Mesa 24.2.0-devel (git-57f4f8520a)'

"What steps are you using to render the image?" I used the default scene as test. I pressed F12 as hotkey, but also tried selecting it via the GUI. I did not do anything else, but please feel free to tell me if I need to try something else "What render engine are you using?" EEVEE is the one crashing. Cycles via the CPU works "What version of Blender are you using (This included commit date and hash)" Date: 2024-06-06 21:19 Hash: 7daf5a948349 "Does this happen in all scenes or only some?" It always happens, regardless the scene, when using EEVEE "What GPU drivers do you have?" I don't know if this is what you mean, but this I find under GPU -> Version: '4.6 (Core Profile) Mesa 24.2.0-devel (git-57f4f8520a)'

system-info.txt

13 KiB

blender.crash.txt

11 KiB

Bart van der Braak added

and removed

labels 2024-08-14 12:54:35 +02:00

Alaska commented

2024-08-27 16:18:28 +02:00

Sorry I forgot about this report. Can the issue still be reproduced in the latest version of Blender? And can you make sure that everything is up to date in Windows update and the Microsoft store (Windows update and the Microsoft store provide two parts of the GPU driver neccesary to use Blender and EEVEE)?

In the meantime, I have contacted @Anthony-Roberts our current Windows on ARM platform maintainer to take a look at the issue.

Sorry I forgot about this report. Can the issue still be reproduced in the latest version of Blender? And can you make sure that everything is up to date in Windows update and the Microsoft store (Windows update and the Microsoft store provide two parts of the GPU driver neccesary to use Blender and EEVEE)? In the meantime, I have contacted @Anthony-Roberts our current Windows on ARM platform maintainer to take a look at the issue.

Anthony Roberts commented

2024-08-27 16:28:56 +02:00

I am unable to reproduce this bug on an X Elite device.

@Mika-Hintz please let me know if it still occurs after doing a full Windows Update, and ensuring the OpenGL compatibility pack is updated via your MS store.

I did however hit #122837, which I will follow up on seperately.

I am unable to reproduce this bug on an X Elite device. @Mika-Hintz please let me know if it still occurs after doing a full Windows Update, and ensuring the OpenGL compatibility pack is updated via your MS store. I did however hit #122837, which I will follow up on seperately.

Pratik Borhade referenced this issue

2024-09-02 05:27:15 +02:00

Crashing in any other Viewport eg rendered #127047

Pratik Borhade commented

2024-10-08 08:35:46 +02:00

Hi, over a week without reply, closing.
If issue persists, feel free to reopen the ticket with necessary info @Mika-Hintz :)

Hi, over a week without reply, closing. If issue persists, feel free to reopen the ticket with necessary info @Mika-Hintz :)

Pratik Borhade closed this issue

2024-10-08 08:35:50 +02:00

Blender Bot added

Status

Archived