EXCEPTION_ACCESS_VIOLATION #82674

New Issue

Rafael Carlos · 2020-11-13T00:24:57+01:00

Rafael Carlos commented

2020-11-13 00:24:57 +01:00

System Information

Windows 10 Pro
RAM: 8GB

Processor CPU: Intel (R) Core(TM) i7-8700 CPU @ 3.20HHz 3.19 GHz
Processor GPU: Intel(R) UHD Graphics 630
Driver: 27.20.100.8681

Video card: NVIDIA GeForce GTX 1050 Ti
Driver: 27.21.14.5730
Version: 457.30

Blender Version

Broken: Currently, any version...
Worked: Two years ago version 2.74 worked

Short Description of Error

Any downloaded version just won't boot.
Normally it doesn't show the error, except for version 2.90, when I try to initialize it it shows the following error.

Error: EXCEPTION_ACCESS_VIOLATION
Address: 0x0000000000000000
Module:
Thread: 00003244
Writing: C:\Users\T-Gamer\AppData\Local\Temp\blender.crash.txt

when i try to start any other version the black screen doesn't show anything, closing soon after

Observations

Updated drivers.
I always uninstalled previous versions before trying a new one.
I also tried to uninstall, clean the PC disk and install again.

I own:
Microssoft Directx 12
Microssoft Visual C++ 2008 Redistributable x64
Microssoft Visual C++ 2008 Redistributable x86
Microssoft Visual C++ 2010 x64 Redistributable
Microssoft Visual C++ 2010 x86 Redistributable
Microssoft Visual C++ 2012 Redistributable (x64)
Microssoft Visual C++ 2012 Redistributable (x86)
Microssoft Visual C++ 2013 Redistributable (x64)
Microssoft Visual C++ 2013 Redistributable (x86)
Microssoft Visual C++ 2017 Redistributable (x64)
Microssoft Visual C++ 2017 Redistributable (x86)

**System Information** Windows 10 Pro RAM: 8GB Processor CPU: Intel (R) Core(TM) i7-8700 CPU @ 3.20HHz 3.19 GHz Processor GPU: Intel(R) UHD Graphics 630 Driver: 27.20.100.8681 Video card: NVIDIA GeForce GTX 1050 Ti Driver: 27.21.14.5730 Version: 457.30 **Blender Version** Broken: Currently, any version... Worked: Two years ago version 2.74 worked **Short Description of Error** Any downloaded version just won't boot. Normally it doesn't show the error, except for version 2.90, when I try to initialize it it shows the following error. Error: EXCEPTION_ACCESS_VIOLATION Address: 0x0000000000000000 Module: Thread: 00003244 Writing: C:\Users\T-Gamer\AppData\Local\Temp\blender.crash.txt when i try to start any other version the black screen doesn't show anything, closing soon after **Observations** Updated drivers. I always uninstalled previous versions before trying a new one. I also tried to uninstall, clean the PC disk and install again. I own: Microssoft Directx 12 Microssoft Visual C++ 2008 Redistributable x64 Microssoft Visual C++ 2008 Redistributable x86 Microssoft Visual C++ 2010 x64 Redistributable Microssoft Visual C++ 2010 x86 Redistributable Microssoft Visual C++ 2012 Redistributable (x64) Microssoft Visual C++ 2012 Redistributable (x86) Microssoft Visual C++ 2013 Redistributable (x64) Microssoft Visual C++ 2013 Redistributable (x86) Microssoft Visual C++ 2017 Redistributable (x64) Microssoft Visual C++ 2017 Redistributable (x86)

Rafael Carlos commented

2020-11-13 00:24:57 +01:00

Added subscriber: @rafael.rcdds

Evan Wilson commented

2020-11-13 04:46:06 +01:00

Added subscriber: @EAW

Evan Wilson commented

2020-11-13 04:46:06 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Evan Wilson commented

2020-11-13 04:46:06 +01:00

Writing: C:\Users\T-Gamer\AppData\Local\Temp\blender.crash.txt

Please upload blender.crash.txt

> Writing: C:\Users\T-Gamer\AppData\Local\Temp\blender.crash.txt Please upload `blender.crash.txt`

Robert Guetzkow commented

2020-11-13 11:17:37 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-13 11:17:37 +01:00

This could be related to #72098, in which case the workaround in #78799 to use the integrated GPU should allow you to start Blender. Please upload the blender.crash.txt though, this is just a guess.

This could be related to #72098, in which case the workaround in #78799 to use the integrated GPU should allow you to start Blender. Please upload the `blender.crash.txt` though, this is just a guess.

Rafael Carlos commented

2020-11-13 15:08:46 +01:00

blender.crash.txt

![EXCEPTION_ACCESS_VIOLATION.png](https://archive.blender.org/developer/F9275528/EXCEPTION_ACCESS_VIOLATION.png) [blender.crash.txt](https://archive.blender.org/developer/F9275527/blender.crash.txt)

Robert Guetzkow commented

2020-11-13 15:24:30 +01:00

Thank you for the crash log. This does look like the referenced issue to me. Please try the workaround described in #78799. It should allow you to start Blender.

Rafael Carlos commented

2020-11-13 16:05:12 +01:00

Robert Guetzkow, thank you very much.
Reading the comment from the forums you have posted, I realized that it could be a "NVIDIA Control Panel" setting.
When I got there I got the message "You are not currently using a video connected to an NVIDIA GPU".
After that, it was only to change the HDMI of the monitor from the top to the bottom input, that the blender returned to work normally XD.

Robert Guetzkow, thank you very much. Reading the comment from the forums you have posted, I realized that it could be a "NVIDIA Control Panel" setting. When I got there I got the message "You are not currently using a video connected to an NVIDIA GPU". After that, it was only to change the HDMI of the monitor from the top to the bottom input, that the blender returned to work normally XD.

Robert Guetzkow commented

2020-11-19 23:08:48 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2020-11-19 23:08:48 +01:00

Robert Guetzkow self-assigned this 2020-11-19 23:08:48 +01:00

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EXCEPTION_ACCESS_VIOLATION #82674