Blender 2.91 won't open: EXCEPTION_ACCESS_VIOLATION #83417

Closed
opened 2020-12-05 01:36:08 +01:00 by Martha · 10 comments

System Information
Operating system: Windows 10
Graphics card: AMD Radeon R7 450 / Intel HD graphics 630

Blender Version
2.91

Short description of error
Previously I was using version 2.90.1 and it worked well. I did not open the program for about 2 hours and I tried to open it today but the console opens for a second and closes, then I installed version 2.91 and it still doesn't work.
Yes, I read all the other problems similar or equal to this, and yes, I updated my drivers but nothing has changed.
pls help.

2020-12-04.png

Here it's the blender crash report.
blender.crash.txt

**System Information** Operating system: Windows 10 Graphics card: AMD Radeon R7 450 / Intel HD graphics 630 **Blender Version** 2.91 **Short description of error** Previously I was using version 2.90.1 and it worked well. I did not open the program for about 2 hours and I tried to open it today but the console opens for a second and closes, then I installed version 2.91 and it still doesn't work. Yes, I read all the other problems similar or equal to this, and yes, I updated my drivers but nothing has changed. pls help. ![2020-12-04.png](https://archive.blender.org/developer/F9477810/2020-12-04.png) Here it's the blender crash report. [blender.crash.txt](https://archive.blender.org/developer/F9477723/blender.crash.txt)
Author

Added subscriber: @luxuryilusions

Added subscriber: @luxuryilusions
Contributor

Added subscriber: @Raimund58

Added subscriber: @Raimund58
Contributor

Please check if you meet the minimum requirements https://www.blender.org/download/requirements/

Please check if you meet the minimum requirements https://www.blender.org/download/requirements/
Contributor

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

Added subscriber: @rjg

Added subscriber: @rjg

If it previously worked and now doesn't this seems likely to be caused by either an OS or driver update. The stack trace looks similar to issues usually reported for Intel and Nvidia GPU combination in #72098. Could you please try if the workaround described in #78799 allows you to start Blender?

@Raimund58 Both GPUs are supported, the AMD Radeon R7 450 is GCN first generation and Intel UHD 630 is from the Kaby Lake processors.

If it previously worked and now doesn't this seems likely to be caused by either an OS or driver update. The stack trace looks similar to issues usually reported for Intel and Nvidia GPU combination in #72098. Could you please try if the workaround described in #78799 allows you to start Blender? @Raimund58 Both GPUs are supported, the AMD Radeon R7 450 is GCN first generation and Intel UHD 630 is from the Kaby Lake processors.
Author

It worked!
Thank you so much!!! :D

It worked! Thank you so much!!! :D

Closed as duplicate of #72098

Closed as duplicate of #72098

Changed status from 'Duplicate' to: 'Archived'

Changed status from 'Duplicate' to: 'Archived'

I mistakenly merged the ticket. This may be a different cause as you're using an Intel and AMD, not Intel and Nvidia.

I mistakenly merged the ticket. This may be a different cause as you're using an Intel and AMD, not Intel and Nvidia.
Thomas Dinges added this to the 2.91 milestone 2023-02-08 16:20:07 +01:00
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Reference: blender/blender#83417
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