Blender crashes when removing NVidia Card #107119

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opened 2023-04-19 11:04:24 +02:00 by Peter Vine · 7 comments

Peter Vine commented

2023-04-19 11:04:24 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: Intel(R) Iris(R) Plus Graphics 640 Intel 4.5.0 - Build 31.0.101.2112

Blender Version
Broken: version: 3.5.0, branch: blender-v3.5-release, commit date: 2023-03-29 02:56, hash: 1be25cfff18b
Worked: (newest version of Blender that worked as expected)

Short description of error
Using an eGPU with Optix, not sure about CUDA, when GPU is disconnected and windows is also restarted opening blender will not immediately crash, however if cycles is enabled and switching to rendered view, it will crash, this occurs even when the rendering device is CPU. when opening preferences to disable gpu, it crashes blender.

Exact steps for others to reproduce the error
having had a NVidia GPU connected to computer, restart computer without GPU connected, open blender, go to render settings and set it to cycles, and press rendered view. this should cause a crash, reopening blender and going to preferences will also crash blender

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: Intel(R) Iris(R) Plus Graphics 640 Intel 4.5.0 - Build 31.0.101.2112 **Blender Version** Broken: version: 3.5.0, branch: blender-v3.5-release, commit date: 2023-03-29 02:56, hash: `1be25cfff18b` Worked: (newest version of Blender that worked as expected) **Short description of error** Using an eGPU with Optix, not sure about CUDA, when GPU is disconnected and windows is also restarted opening blender will not immediately crash, however if cycles is enabled and switching to rendered view, it will crash, this occurs even when the rendering device is CPU. when opening preferences to disable gpu, it crashes blender. **Exact steps for others to reproduce the error** having had a NVidia GPU connected to computer, restart computer without GPU connected, open blender, go to render settings and set it to cycles, and press rendered view. this should cause a crash, reopening blender and going to preferences will also crash blender

Device Manager 2023-04-19 10-02-52.mp4

90 MiB

Peter Vine added the

labels 2023-04-19 11:04:25 +02:00

Peter Vine commented

2023-04-19 11:13:42 +02:00

Author

please ignore the video, it seems to want to record device manager, i will upload a new one as soon as i can

please ignore the video, it seems to want to record device manager, i will upload a new one as soon as i can

Iliya Katushenock added the

Render & Cycles

label 2023-04-19 13:16:32 +02:00

Thomas Dinges commented

2023-04-19 14:30:17 +02:00

Owner

As a workaround, you should be able to start Blender with factory settings, then the GPU should be disabled in the preferences again.

As a workaround, you should be able to start Blender with factory settings, then the GPU should be disabled in the preferences again.

Pratik Borhade referenced this issue

2023-04-24 13:12:33 +02:00

AMD Radeon RX 6650 XT Crash on Cycles rendering. #107276

Pratik Borhade referenced this issue

2023-05-26 07:31:51 +02:00

Various crashes after changing NVIDIA card to AMD #107991

Pratik Borhade commented

2023-06-05 12:33:30 +02:00

Member

you should be able to start Blender with factory settings, then the GPU should be disabled in the preferences again.

@peterdagrape hi, have you tried this workaround?
If that doesn't help, try clean installation of GPU drivers, that may fix the crash (#108101)

> you should be able to start Blender with factory settings, then the GPU should be disabled in the preferences again. @peterdagrape hi, have you tried this workaround? If that doesn't help, try clean installation of GPU drivers, that may fix the crash (#108101)

Pratik Borhade added

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labels 2023-06-05 12:33:40 +02:00

Peter Vine commented

2023-06-05 21:35:11 +02:00

Author

The issue is definitely blender, I haven’t been able to try it but because it will work flawlessly with a GPU connected, I believe it to be a blender problem, my guess is that blender will write something to a config file somewhere and when a file that has been saved with GPU enabled is loaded without the GPU it will load but as soon as you try to view the settings it seems to check for some GPU specific thing like CUDA, and when it isn’t found it will just crash, I believe I reinstalled blender a while back and the issue got fixed. Likely to be a CUDA thing though, I used to have an AMD card and I don’t remember this issue.

The issue is definitely blender, I haven’t been able to try it but because it will work flawlessly with a GPU connected, I believe it to be a blender problem, my guess is that blender will write something to a config file somewhere and when a file that has been saved with GPU enabled is loaded without the GPU it will load but as soon as you try to view the settings it seems to check for some GPU specific thing like CUDA, and when it isn’t found it will just crash, I believe I reinstalled blender a while back and the issue got fixed. Likely to be a CUDA thing though, I used to have an AMD card and I don’t remember this issue.

Pratik Borhade commented

2023-06-06 06:00:03 +02:00

Member

my guess is that blender will write something to a config file somewhere

They are saved in userpref.blend
I'm not sure whether you've tried above workarounds yet. (Clean installation of GPU drivers has fixed the problem for other users)

> my guess is that blender will write something to a config file somewhere They are saved in `userpref.blend` I'm not sure whether you've tried above workarounds yet. (Clean installation of GPU drivers has fixed the problem for other users)

Pratik Borhade commented

2023-06-13 08:31:16 +02:00

Member

Hi, any updates here? We're tracking similar issue at #108810

Hi, any updates here? We're tracking similar issue at #108810

Pratik Borhade commented

2023-06-23 07:04:46 +02:00

Member

We're tracking similar issue at #108810

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

> We're tracking similar issue at #108810 No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-06-23 07:04:48 +02:00

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labels 2023-06-23 07:04:50 +02:00

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